Cindy Lopez
10615 Beechnut St, Houston,TX
Summary
Highly motivated, with years of experience as a front desk assistant manager. Skilled in office management, customer service, invoicing, and multitasking. Fluent in English and Spanish. I am willing to learn and take on new challenges. Ready to contribute to a dynamic team and make a positive impact.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
TAXAIDUSA
Houston, Texas
02.2024 - 05.2024
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted visitors warmly and directed them to correct personnel or office.
- Answered incoming calls, redirected callers to the appropriate personnel and took messages as needed.
- Scheduled and confirmed appointments for clients and staff.
- Assisted with preparing reports and other documents as requested by management staff.
- filing, photocopying, faxing, and scanning/uploading.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Assistant Front Desk Manager
MPressive Faces
Houston, TX
08.2016 - 02.2024
- Key holder - in charge of opening and closing the office.
- Ensure the reception area is tidy and presentable, with all necessary stationery and materials (e.g. Pens, forms, and brochures.
- Greet and welcome guests as soon as they arrive at the office.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Prepared treatment rooms for patients by cleaning and disinfecting surfaces and restocking supplies.
- Resolved guest complaints efficiently and effectively, while maintaining professionalism at all times.
- Tracked inventory of office supplies.
- Receive, sort, and distribute daily mail and deliveries.
Education
High School Diploma -
Alief Elsik High School
Houston, TX05-2015
Skills
- Friendly, positive attitude
- Office management
- Customer service
- Scheduling appointments
- Payment processing
- Invoices and sales
- Answer telephone calls
- Multitasking
- Greet visitors
- Information desk management
- Computer skills
- Teamwork
- Work independently
- Organization and recordkeeping
Timeline
Front Desk Receptionist
TAXAIDUSA
02.2024 - 05.2024
Assistant Front Desk Manager
MPressive Faces
08.2016 - 02.2024
High School Diploma -
Alief Elsik High School
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