Summary
Overview
Work History
Education
Skills
Certification
Reference
Timeline
Generic

Cindy Lopez

Lake Worth,FL

Summary

Motivated professional with proven ability to multitask in high-pressure environments. Expertise in providing efficient dining assistance while maintaining cleanliness and organization. Strong skills in relationship building and time management, contributing to enhanced customer satisfaction and team support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Manager

McDonald's Restaurant
West Palm Beach, Florida
02.2019 - 06.2020
  • Managed daily kitchen operations to ensure efficient workflow and food preparation.
  • Trained and supervised kitchen staff on proper food preparation techniques.
  • Coordinated inventory management to maintain stock levels efficiently.
  • Implemented cleaning schedules to uphold hygiene regulations in the kitchen.
  • Monitored equipment maintenance to ensure safe and efficient operation.
  • Enforced health and safety protocols in compliance with local regulations.
  • Collaborated with front-line staff to optimize service flow during peak hours.
  • Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
  • Performed weekly inventories of food items stored in refrigerators or freezers. Also maintained a daily inventory
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
  • Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
  • Supervised food production processes ensuring high quality standards were met throughout each stage of preparation.
  • Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
  • Received, organized and rotated paper goods and food ingredients.
  • Monitored sanitation practices to ensure that all employees adhere to health department regulations.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Trained new employees to perform duties.

Server

Bodegón Restaurant
West Palm Beach, Florida
01.2021 - 10.2022
  • Provided excellent customer service in a fast-paced dining environment.
  • Delivered food and beverages promptly to ensure guest satisfaction.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on service procedures and menu knowledge.
  • Processed payments using point-of-sale system efficiently and accurately.
  • Upsold menu items to enhance guest dining experience and increase sales.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers, served both bar and tables according to volume.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Delivered food orders promptly and courteously.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Assisted in training new servers.
  • Checked food before serving it to customers.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.

Home Health Aide

CSI Caregiver Services
Boynton Beach, Florida
02.2022 - 05.2022
  • Assisted patients with daily living activities and personal hygiene routines.
  • Monitored vital signs and reported changes to healthcare professionals.
  • Provided companionship and emotional support to enhance patient well-being.
  • Administered medications as prescribed and documented adherence accurately.
  • Coordinated with family members to address patient care needs effectively.
  • Maintained cleanliness and organization of patient living spaces and equipment.
  • Communicated clearly with patients, understanding their needs and preferences.
  • Followed care plans outlined by healthcare providers to ensure compliance.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Documented care provided and submitted notes to supervisor.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Private Server

Private Chefs
West Palm Beach, Florida
03.2022 - Current
  • Prepared and served meals during private events for clients.
  • Maintained cleanliness and organization in dining areas and kitchen spaces.
  • Assisted with menu planning based on client preferences and dietary restrictions.
  • Managed table settings, ensuring proper placement of utensils and glassware.
  • Followed health and safety regulations while handling food and beverages.
  • Maintained cleanliness of work area throughout shift.
  • Replenished beverages during meal services as requested by guests or management staff.
  • Worked collaboratively with chefs.
  • Verified accuracy of orders before delivering them to tables.
  • Followed safety protocols while handling hot plates and sharp utensils in kitchen areas.
  • Tracked inventory levels of food items and shopped for ingredients.
  • Greeted and welcomed guests to the private event.
  • Cleared away dirty dishes from tables after meals were finished and replaced them with fresh settings as needed.
  • Prepared drinks, appetizers, and other food items for guests.
  • Assisted in food preparation when needed.
  • Communicated effectively with fellow waitstaff members regarding order details or customer requests.

Education

Home Heath Aide/ Medical Assistant

QM CAREER INSTITUTE
4645 GUN CLUD RD SUITE 23 WEST PALM BEACH 33415
10-2022

High School Diploma -

Fernando Mazuera Villega
Bogota, Colombia
11-2013

Skills

  • Staff training
  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Team collaboration
  • Inventory management
  • Food safety
  • Organizational skills
  • Attention to detail
  • Multitasking and organization
  • CPR

Certification

  • HOME HEATH AIDE
  • MEDICAL ASSISTANT

Reference

Aldo Mercado

  • Chef and Owner of private catering.
  • I have known Chef Aldo for more that 5 years.
  • Phone Number (561)584-3540

Miriam Lopez

  • Relation Ship: Patient Mother
  • I have know Miriam for over 3 years
  • Phone Number: (561)577-3856

Jose Mendez

  • Manager at McDonald
  • I have known Jose for over 4 years
  • he was my manger at McDonald wile I worked there
  • Phon Number (561)413-8248

Timeline

Private Server

Private Chefs
03.2022 - Current

Home Health Aide

CSI Caregiver Services
02.2022 - 05.2022

Server

Bodegón Restaurant
01.2021 - 10.2022

Kitchen Manager

McDonald's Restaurant
02.2019 - 06.2020

Home Heath Aide/ Medical Assistant

QM CAREER INSTITUTE

High School Diploma -

Fernando Mazuera Villega

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