Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Cindy Lutheran

Eagle,ID

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

23
23
years of professional experience

Work History

Grocery Manager

Albertsons
Boise, ID
08.2019 - Current
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.

Grocery 4th Key

Albertsons
Boise, ID
05.2015 - 08.2019
  • Consistently targeted sales for each shift by positively engaging customers and delivering high levels of service.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations.

Bakery Manager

Albertsons
Boise, ID
03.2012 - 05.2015
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all bakery operations professionally and handled all problems confidently.
  • Trained new bakery staff on company procedures maximize job satisfaction, expertise and team performance.
  • Maintained and controlled inventory of bakery goods.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.

Baker

Albertsons
Meridian, ID
08.1999 - 03.2012
  • Complied with health and safety codes to protect staff and customers.
  • Resolved customer concerns with positive approach and constructive strategies.
  • Managed inventory, labor, expenses and other operational processes.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.

Education

Electronics Repair - Electronics

Lake Area Technical Institute
Watertown, SD
03.1988

Skills

  • Assignment Delegation
  • Budget Control
  • Sales Tracking
  • Team Leadership
  • Staff Scheduling
  • Quality Assurance
  • Recruitment and Hiring
  • Customer Service Management

Timeline

Grocery Manager

Albertsons
08.2019 - Current

Grocery 4th Key

Albertsons
05.2015 - 08.2019

Bakery Manager

Albertsons
03.2012 - 05.2015

Baker

Albertsons
08.1999 - 03.2012

Electronics Repair - Electronics

Lake Area Technical Institute

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Cindy Lutheran