Cindy Machuca
Austin,TX
Summary
Results-driven professional with 10 years of experience in auto insurance sales, including 5 years in management. Skilled in customer service, team leadership, and multitasking in fast-paced environments. Currently working as a Teacher’s Assistant, bringing strong organizational and communication skills to support student success. Bilingual in English and Spanish.
Overview
11
11
years of professional experience
Work History
Teachers Aid
Austin Independent School District
Austin, TX
12.2025 - Current
- Assisted teachers in implementing lesson plans and managing classroom activities.
- Supported students with individualized learning needs, enhancing academic engagement.
- Monitored student progress and behavior, providing timely feedback to educators.
- Organized educational materials and resources for effective classroom use.
- Facilitated small group instruction to reinforce key concepts and skills.
- Implemented classroom management strategies to maintain a productive atmosphere.
- Facilitated small group instruction for targeted skill development, boosting overall academic performance.
Sales Team Member/ Office Manager
Fred Loya Insurance / State Farm Insurance
Houston, Tx/ Austin Tx
02.2015 - 11.2025
- Developed strong relationships with clients to enhance customer satisfaction and retention.
- Assisted in identifying client insurance needs and recommending appropriate coverage options.
- Processed policy applications and managed renewals to ensure compliance with regulations.
- Educated clients on policy features, benefits, and claims procedures to facilitate informed decisions.
- Collaborated with team members to achieve sales targets and improve overall performance metrics.
- Assisted customers in selecting appropriate insurance policies based on individual needs and preferences.
- Processed policy applications efficiently, ensuring accuracy and compliance with company standards.
Education
High School Diploma -
Scarborough High School
Houston, TXSkills
- Effective communication
- Relationship building
- Positive attitude
- Collaborative teamwork
- Calm and patient demeanor
- Computer skills
- Verbal and written communication
- Organization and prioritization
Timeline
Teachers Aid
Austin Independent School District
12.2025 - Current
Sales Team Member/ Office Manager
Fred Loya Insurance / State Farm Insurance
02.2015 - 11.2025
High School Diploma -
Scarborough High School