Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
7
7
years of professional experience
Work History
TITLE & INVENTORY SPECIALIST
MARRIOTT VACATIONS WORLSWIDE
02.2022 - Current
Review documents such as Warranty deeds, Trust Agreements and corporate documents to determine the individual authorities, provisions, and requirements outlined to purchase and/or encumber real estate, & to upgrade or return timeshare properties
Researched ownership interests and liens on real estate properties.
·Respond to internal and external requests for information regarding closing disbursement, issuance of checks and preparing and distributing reports to appropriate parties
Trained & developed materials to educate colleagues on standard operating procedures
Communicated with different business relations such as title insurance companies, recording offices in multiple states, & law offices
ASSISTANT CONTROLLER
HORIZON HOSPITALITY MANAGEMENT INC.
09.2021 - 02.2022
Preparing and presenting financial reports and risk analysis for a combination of 18 Hilton & Marriott hotels
Establishing and maintaining financial controls with the accounting department
Review of night audit packages, including but not limited to the Daily Revenue Report
Ensuring all invoices are paid in a timely manner by our accountants
Ensuring business licenses for all properties are up to date
Complete control over the company cars, including maintenance & monthly inspections
ASSISTANT GENERAL MANAGER
EMBASSY SUITES
03.2021 - 08.2021
Assisted the General Manager in his day to day operations
Assisted the General Manager in his day to day operations
Selected and assisted in the selection of hotel staff & completed all new hire paperwork & terminations
Assisted General Manager during morning meetings or conducted the morning Head of Departments meetings in the absent of the General Manager.
Ensured employees clocked in & out for their shifts & inputted missing punches within our payroll system
Performed daily & weekly property inspections & reports
Monitor guest feedback on Trip Advisor, Booking.com & Expedia & hotel surveys
Assigned duties to Head of Departments & observed performance to ensure adherence to hotel policies & established operating procedures
Performed audits on rooms & other operating areas
EXECUTIVE ADMINISTRATOR
MDM TRANSFREIGHT LLC
08.2020 - 03.2021
· Communicate with business relationships to ensure our customer needs are met
· Create and complete monthly expense reports for operators
· Pay and file invoices from third party companies (taxes, financial quarterly filings, medical requirements & permit renewals)
· Sourcing the best freight based on location projection & dispatching operators
· Understanding the companies present needs to fulfill short term & long-term goals (equipment expansion & assets)
P&C INSURANCE AGENT
DESJARDINS GENERAL INSURANCE
02.2018 - 08.2020
· Prepared auto & home quotes & issued insurance contracts
· Served members & clients, assessed their needs, promoted insurance products & helped clients choose coverage
· Followed up on files, analyzed renewals requiring special underwriting & corrected contracts as needed
· Responded to information requests and amended contracts to ensure client satisfaction & retention
· Developed business partnerships to generate referrals
· Facilitated bi-weekly team meetings to remind colleagues of new processes & provide general company announcements
· Managed requests from teleworkers to send letters and gift cards to our clients