Cindy Maldonado
Santa Rosa,CA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Recruitment & Training Manager
Marin Court Appointed Special Advocates (CASA)
San Rafael, USA
07.2024 - Current
- Develop and implement a comprehensive volunteer recruitment strategy with an emphasis on outreach to underrepresented communities
- Plan and facilitate informational sessions for prospective volunteers
- Coordinate volunteer pre-service interviews, screenings, and onboarding
- Review and process reference checks and background clearances for new and existing volunteers
- Coordinate and facilitate initial and continuing education volunteer training programs
- Maintain and update non-case volunteer data in compliance with confidentiality and organizational standards
Case Supervisor
Sonoma Court Appointed Special Advocates (CASA)
Santa Rosa, USA
01.2023 - 02.2024
- Supervised and supported 30+ volunteer advocates serving Dependency, Juvenile Justice and Dual Minor cases
- Guided advocates in court report preparation and ensured timely submission of finalized reports
- Maintained accurate and confidential electronic case files within agency database systems
- Facilitated monthly case review meetings to provide guidance, support, and advocacy development
- Assisted with advocate matching and case assignment
- Coordinated guest speakers and in-service trainings for continuing education
Training Coordinator
Sonoma Court Appointed Special Advocates (CASA)
Santa Rosa, USA
12.2018 - 01.2023
- Recruited, interviewed, and screened volunteers, interns, and staff candidates
- Conducted comprehensive background checks (DOJ, FBI, CACI, DMV, Megan’s Law, SSN, and references)
- Served as Department of Justice–approved Custodian of Records (COR)
- Maintained volunteer records in electronic and hardcopy formats in accordance with confidentiality regulations
- Coordinated and facilitated quarterly trainings in in-person, virtual, and hybrid formats
- Hosted bi-weekly informational sessions to support volunteer recruitment
- Provided onboarding and ongoing support to volunteers, interns, and staff
- Coordinated continuing education opportunities and volunteer outreach events
- Submitted quarterly recruitment press releases to local media outlets
Intern
Sonoma Court Appointed Special Advocates (CASA)
Santa Rosa, USA
03.2018 - 12.2018
- Answered and routed incoming calls to appropriate staff
- Filed and maintained confidential case documentation
- Entered data and assisted with volunteer file audits
Education
Bachelor of Arts - Criminology & Criminal Justice Studies
Sonoma State University
Rohnert Park, CAAssociate of Arts - Administration of Justice
Santa Rosa Junior College
Santa Rosa, CASkills
- Volunteer Recruitment
- Supervision
- Support
- Background Screening
- Compliance
- Training Facilitation
- Case Management
- Court Documentation
- Records Management
- Confidentiality
- Time Management
- Organization
- Bilingual Communication
Certification
- Court Appointed Special Advocates (CASA) Pre-Service Training (30+ hours)
- Mandated Reporter Training
- Criminal Justice Information Services (CJIS) Level 2 Security Awareness Certification
- Children in the Justice System Certificate – Santa Rosa Junior College
Timeline
Recruitment & Training Manager
Marin Court Appointed Special Advocates (CASA)
07.2024 - Current
Case Supervisor
Sonoma Court Appointed Special Advocates (CASA)
01.2023 - 02.2024
Training Coordinator
Sonoma Court Appointed Special Advocates (CASA)
12.2018 - 01.2023
Intern
Sonoma Court Appointed Special Advocates (CASA)
03.2018 - 12.2018
Bachelor of Arts - Criminology & Criminal Justice Studies
Sonoma State University
Associate of Arts - Administration of Justice
Santa Rosa Junior College