Cindy Martinez
San Elizario,TX
Summary
Efficient and reliable office clerk with background in managing administrative tasks, ensuring smooth operations. Possess strong organizational skills and ability to multitask effectively across various projects. Effectively communicates to clients and staff using appropriate lines of communication. Adapt at maintaining confidentiality of sensitive information and providing comprehensive support to team members.
Overview
16
16
years of professional experience
Work History
Center Clerk
Region 19 Head Start
El Paso, TX
03.2023 - Current
- Assist with the clerical needs of all center staff.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Daily Student Attendance Manually and using computer.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Supported office clerical functions using word processing and other software, email.
- Answered Parents inquiries via phone and email.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Scanned documents into digital formats ensuring accuracy of content.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Medical Assistant
Centro De Salud Familiar La Fe
El Paso , TX
02.2009 - 12.2023
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted back office patient processes to reduce office wait times.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Supported administrative staff by processing payments.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Explained treatment procedures and physicians' instructions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Cleaned and maintained medical equipment following procedures and standards.
- Scheduled appointments for patients via phone and in person.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Medical Assistant Certification
International Business College
El Paso, TX01-1999
GED -
San Elizario
San Elizario, TX06-1998
Skills
- Database entry
- Document management
- Administrative tasks
- Meeting coordination
- Schedule and calendar management
- Telephone etiquette
- Customer satisfaction
- Database management
- Confidentiality
- Record preparation
- Verbal and writing communication
- Cash handling
- Typing speed
Languages
English
Professional
Spanish
Professional
Timeline
Center Clerk
Region 19 Head Start
03.2023 - Current
Medical Assistant
Centro De Salud Familiar La Fe
02.2009 - 12.2023
Medical Assistant Certification
International Business College
GED -
San Elizario
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