Cindy McAlpin
Registered
Murfreesboro,TN
Summary
Compassionate and experienced Registered Nurse with over 40 years of expertise in delivering patient-centered care across diverse settings. Proficient in utilization review, wound care, psychiatric care, and coordinating post-acute services, consistently demonstrating strong critical thinking and clinical judgment in high-pressure situations. Adept at collaborating with interdisciplinary teams to ensure quality, safety, and continuity of care while fostering trusting relationships with patients to enhance outcomes. Committed to continuous learning and professional growth, bringing a positive attitude and a proactive approach to tackling new challenges and advancing organizational objectives.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Telephonic Triage RN
Sequence Health
10.2025 - 12.2025
- Prescription Refill average 100% for practice in Elma, Washington
Wound Care RN (PRN)
Healogics
11.2024 - 03.2025
- Treated an average of 10+ patients daily in an outpatient wound care clinic, ensuring timely and evidence-based care.
- Collaborated with multidisciplinary teams to create and implement individualized care plans for over 50 patients.
- Provided 24-32 hours of coverage to support clinic operations, reducing scheduling gaps and improving continuity of care by 20%.
- Maintained 100% compliance with clinical documentation standards and HIPAA regulations, ensuring accurate and secure patient records.
ECT Psychiatric Registered Nurse
Rolling Hills
05.2024 - 02.2025
- Assisted psychiatrists and anesthesia teams in administering Electroconvulsive Therapy (ECT) to adult and geriatric patients, ensuring safe delivery and patient monitoring.
- Started and maintained IV lines for ECT patients, ensuring proper sedation and post-anesthesia recovery.
- Conducted pre- and post-ECT patient assessments to evaluate mental status, vitals, and potential complications.
- Managed admissions and discharges for psychiatric patients, coordinating with interdisciplinary teams to ensure
- Provided patient and family education on ECT treatment, recovery expectations, and medication adjustments.
- Maintained accurate documentation in accordance with hospital policies and mental health regulations.
Utilization Review RN
Evicore Healthcare (BCBSIL)
05.2017 - 06.2022
- Reviewed an average of 50+ post-acute care cases monthly using InterQual and MCG guidelines to support utilization decisions.
- Collaborated with 20+ case managers across SNFs, inpatient rehab, and LTACs to ensure patients received appropriate care and services.
- Delivered timely patient stay determinations by maintaining detailed trackers and templates, improving turnaround time by 15%.
- Educated and built strong relationships with facility case managers, enhancing communication and reducing care delays by 10%.
- Partnered with nurses and physicians to evaluate care plans and ensure appropriate stay extensions, resulting in higher patient satisfaction scores.
Case Manager RN
NHC Home Health
12.2016 - 05.2017
- Admitted and assessed an average of 5 or 6 patients daily, ensuring timely and accurate documentation.
- Developed and implemented individualized care plans for over 25 patients monthly, improving care outcomes.
- Delivered patient education to 95% of discharged patients, increasing treatment adherence and reducing readmissions.
- Collaborated with interdisciplinary teams to revise care plans, resulting in a 20% improvement in patient satisfaction scores.
Registered Nurse
Northside Rehab and Long-term Care
01.2016 - 05.2017
- Delivered personalized care to over 25 elderly residents daily in a post-acute rehab and long-term care setting, ensuring safety, comfort, and compliance with care plans.
- Administered medications to 100% of assigned patients with zero medication errors, following facility protocols and physician orders.
- Educated and supported residents and families on treatment plans, medication use, and recovery goals, improving overall patient understanding and engagement.
- Assisted in post-acute recovery for rehab patients, contributing to a 30% increase in timely discharge rates through consistent care and monitoring.
- Collaborated with interdisciplinary teams to develop and adjust care plans for 30+ long-term residents, enhancing quality of life and reducing hospital readmissions.
Behavioral Health Unit RN
Trustpoint Hospital
08.2016 - 12.2016
- Provided psychiatric care to over 30 adult and geriatric patients weekly, ensuring consistent mental health support and crisis management.
- Delivered individualized patient education to 100+ patients and families, improving understanding of mental health conditions and treatment plans.
- Administered daily medications to 20+ patients, including psychotropic drugs, ensuring adherence and monitoring for side effects.
- Collaborated with interdisciplinary teams to develop care plans for elderly patients with complex psychiatric needs, improving outcomes by 15%.
Clinical Float Pool RN
Vanderbilt University Medical Center
05.2014 - 07.2016
- Delivered high-quality care to 100+ patients weekly across multiple medical and surgical clinics as a Float RN, adapting quickly to varied department needs.
- Provided telephonic triage for orthopedic and MS patients managing 50+ calls per day and identifying urgent post-op complications for timely intervention.
- Assisted physicians with in-clinic procedures, ensuring 100% adherence to safety protocols and improving patient throughput by 20%.
- Administered IV medications and scheduled additional procedures.
Clinical Procedure Nurse
Precision Pain Management
06.2013 - 05.2014
- Assisted in over 150+ pain management injection procedures, ensuring patient comfort and proper protocol adherence.
- Monitored and recorded vital signs for 30+ patients daily, quickly identifying and reporting abnormal findings.
- Administered and documented urine drug screens with 100% accuracy, supporting compliance with pain treatment plans.
- Completed detailed electronic charting and physical assessments for patients per day, contributing to efficient interdisciplinary care planning.
Telephonic Case Manager RN
Humana Healthcare
03.2012 - 05.2013
- Delivered clinical education to over 75 patients weekly based on established medical guidelines, improving patient understanding and adherence to care plans.
- Made telephone calls to find patients so they could utilize health care benefits.
Registered Nurse
Murfreesboro Wound Care Center
03.2008 - 10.2009
- Treated an average of 10+ patients daily in an outpatient wound care clinic, ensuring timely and evidence-based care.
- Delivered advanced wound care services including debridement, dressing changes, and infection control, improving healing outcomes by 30% within 4 weeks.
- Collaborated with multidisciplinary teams to create and implement individualized care plans for over 50 patients.
- Provided 24 to 40 hours for coverage to support clinic operations, reducing scheduling gaps and improving continuity of care by 20%.
- Maintained 100% compliance with clinical documentation standards and HIPAA regulations, ensuring accurate and secure patient records.
Staff Nurse LTC Hospice
Alvin C. York VA Medical Center
03.2003 - 03.2008
- Provided compassionate end-of-life care to over 40 retired veterans in hospice and long-term care settings, ensuring comfort, dignity, and compliance with VA and state regulations.
- Supervised a team of 6–10 nursing staff per shift as Charge Nurse, coordinating patient care plans and ensuring timely medication administration.
- Maintained accurate electronic health records (EHR) and ensured 100% compliance with HIPAA and care documentation standards.
Office RN
Nashville Nephrology Associate
05.2001 - 07.2003
- Educated over 50 patients monthly on disease management, medications, and dialysis preparation to improve treatment compliance and outcomes.
- Collaborated with a multidisciplinary care team to develop and implement personalized care plans for pre-dialysis patients.
- Monitored lab results daily and promptly notified physicians, resulting in faster order implementation and improved patient safety.
- Served as a key liaison between patients and nephrologists, ensuring continuity of care for over 100 renal patients.
- Contacted and followed up with 100+ patients per month to communicate test results, treatment changes, and care instructions.
Registered Nurse
Middle Tennessee Medical Center
12.1994 - 05.2001
- Led nursing care as Charge Nurse in Telemetry, Med-Surg, and PACU units, managing care for up to 20 patients per shift, not all departments at the same time.
- Administered medications and IV therapies with 100% accuracy, supporting optimal recovery and treatment compliance.
- Documented and maintained patient records daily, helping the unit meet all state and Joint Commission audit standards.
- Partnered with physicians and care teams to update care plans, improving communication and reducing delays in treatment .
- Provided one-on-one patient education to 10+ patients daily, increasing patient understanding of discharge instructions and reducing follow-up calls.
Registered Nurse Critical Care
St. Thomas Medical Center
09.1985 - 12.1994
- Provided critical care to over 100 pre- and post-operative kidney and heart transplant patients, care of trauma patients and end of life patients ensuring optimal recovery and outcomes.
- Delivered individualized education to over 200 patients and families, improving understanding of procedures and post-care plans.
- Collaborated with hospital managers and supervisors to support daily patient movement and critical care operations on the unit I worked.
- Monitored cardiac and hemodynamic status for critically ill patients using advanced ICU equipment, reducing complications.
- Trained and oriented 15+ medical residents at the facility.
Education
Associate in Applied Science - Nursing
Tennessee State University School of Nursing
TennesseeCertification - Critical Care
University Of Tennessee
Skills
- Expertise in utilization management processes
- Experienced in performing patient evaluations over the phone
- Effective case management
- Proficient in managing complex wound healing
- Emotional support strategies
- Experienced in nursing support for rehabilitation
- Procedure coordination
- Strengthening patient awareness
- Community health advocacy
- Proficient in verbal communication
- Multidisciplinary engagement
- Effective empathetic communication
- Strategic prioritization skills
- Reliable professional commitment
- Healthcare support assistance
- Versatility in managing difficulties
- Problem-solving analysis
- Experienced in managing workplace stress
- Detail-oriented approach
- Patient data entry expertise
- Patient medication oversight
- Skilled in comprehensive patient observation
- Data visualization expertise
- Detailed patient examination
- Health policy advocacy
- Collaborative teamwork abilities
- Personalized care planning
- Healthcare support services
- Individualized care strategy development
- ACLS certified professional
- Crisis management expertise
- Managing patient discharge processes
- Laboratory result analysis
- Effective decision-making skills
- Intake and discharge processes
- Ensuring data privacy
- Building professional connections
- Comprehensive diabetes support
- EMR / EHR
- Long-term health condition oversight
- Diabetes management training
- Strategic treatment planning
- Data gathering
- HIPAA privacy and security instruction
- Emotional intelligence/insight
- Health assessment
- Experienced in acute care management
- End-of-life care experience
- Chronic care coordination
- Comprehensive case management
- Geriatric patient management
- Psychiatric nursing
- Proactive health management
- Family advocate
- Call prioritization
- Home health care
- Inventory replenishment
- Coordinating referral processes
Accomplishments
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Documentation - Ensured charting accuracy through precise documentation.
Certification
- Cynthia Cothran McAlpin
- Tennessee Board of Nursing
- 69227
- Issued 1986-03
- Expires 2026-08
- BCLS
- ACLS
- Critical Care Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Telephonic Triage RN
Sequence Health
10.2025 - 12.2025
Wound Care RN (PRN)
Healogics
11.2024 - 03.2025
ECT Psychiatric Registered Nurse
Rolling Hills
05.2024 - 02.2025
Utilization Review RN
Evicore Healthcare (BCBSIL)
05.2017 - 06.2022
Case Manager RN
NHC Home Health
12.2016 - 05.2017
Behavioral Health Unit RN
Trustpoint Hospital
08.2016 - 12.2016
Registered Nurse
Northside Rehab and Long-term Care
01.2016 - 05.2017
Clinical Float Pool RN
Vanderbilt University Medical Center
05.2014 - 07.2016
Clinical Procedure Nurse
Precision Pain Management
06.2013 - 05.2014
Telephonic Case Manager RN
Humana Healthcare
03.2012 - 05.2013
Registered Nurse
Murfreesboro Wound Care Center
03.2008 - 10.2009
Staff Nurse LTC Hospice
Alvin C. York VA Medical Center
03.2003 - 03.2008
Office RN
Nashville Nephrology Associate
05.2001 - 07.2003
Registered Nurse
Middle Tennessee Medical Center
12.1994 - 05.2001
Registered Nurse Critical Care
St. Thomas Medical Center
09.1985 - 12.1994
Certification - Critical Care
University Of Tennessee
Associate in Applied Science - Nursing
Tennessee State University School of Nursing