Cindy McCool
Martinsburg,WV
Summary
Reliable housekeeping professional with significant experience in residential and commercial cleaning. Skilled in maintaining cleanliness and organization, adhering to hygiene standards, and using environmentally friendly cleaning methods efficiently. Known for enhancing customer satisfaction through consistent delivery of high-quality service. Demonstrated ability to work independently or as part of a team to meet tight deadlines and maintain high levels of cleanliness.
Overview
4
4
years of professional experience
Work History
Senior Housekeeper
Independently Employed
Minneapolis, MN
06.2020 - Current
- Ensured client cleaning expectations were met through personalized service.
- Cleaned wood floors, carpets, upholstered furniture, windows, and blinds.
- Sanitized bathrooms, polished mirrors, chrome fixtures, and kitchen appliances.
- Organized closets and changed linens as requested.
- Employed deep-cleaning techniques for enhanced sanitation.
- Swept porches, decks, and patios; maintained cleanliness of doors and frames.
- Managed trash removal and assisted with laundry tasks upon request.
- Maintained a safe work environment using appropriate supplies.
- Followed daily cleaning schedules, adapting to client needs.
- Communicated with clients regarding additional services or supplies.
- Kept service carts well-stocked and organized for efficiency.
- Provided prompt, detail-oriented service in a fast-paced environment.
Education
Bachelor of Arts - Human Resources Management
University of North Carolina At Wilmington
Wilmington, NCSkills
- Client Service Orientation
- Quality Assurance
- Supply Inventory Management
- Workload prioritization
- Cleaning and sanitation
- Customer service-focused
- Performance Evaluation
- Cleaning practices
- Time management proficiency
- Problem-solving capabilities
- Customer Relationship Management
Timeline
Senior Housekeeper
Independently Employed
06.2020 - Current
Bachelor of Arts - Human Resources Management
University of North Carolina At Wilmington
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