Cindy Miller
Waynesboro,MS
Summary
Driven professional with a proven track record in client account management and insurance product expertise, notably at Security National Life Insurance. Excelled in reducing debts at Wayne County DHS, demonstrating strong negotiation skills and a commitment to customer education. Skilled in fostering client relationships and training new agents, showcasing both hard and soft skills. Strongly detail-oriented, and ability to listen and transcribe messages.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Security National Life Insurance
2013.05 - Current
- Calculated quotes and educated potential clients on insurance options.
Census Enumerator
United States Department Of Commerce
2020.04 - 2020.08
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
Child Support Enforcement Officer
Wayne County DHS
2008.11 - 2017.02
- Reduced outstanding debts by negotiating payment plans with delinquent parents and pursuing wage garnishments when necessary.
- Streamlined processes by maintaining accurate records, updating case files, and completing required documentation promptly.
- Facilitated communication between custodial and non-custodial parents, resulting in more amicable resolutions.
- Supported families in crisis situations through referrals to appropriate community resources, offering guidance during difficult times.
Education
Bachelor of Science - University Studies / Business Administration
University of Southern Mississippi
Hattiesburg, MS12.2019
Skills
- Client Account Management
- Marketing techniques
- Insurance product expertise
- New Agent Training
Certification
Computer Operations / Data Entry Certificate
Timeline
Census Enumerator
United States Department Of Commerce
2020.04 - 2020.08
Licensed Insurance Agent
Security National Life Insurance
2013.05 - Current
Child Support Enforcement Officer
Wayne County DHS
2008.11 - 2017.02
Bachelor of Science - University Studies / Business Administration
University of Southern Mississippi
Computer Operations / Data Entry Certificate
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