Cindy Miller
Summary
Dynamic and dedicated professional with extensive experience as a Correctional Officer at the State of Florida Department of Corrections. Expert in conflict resolution and security procedures, successfully reducing contraband incidents through vigilant monitoring. Proven ability to manage high-risk situations with composure, ensuring safety and promoting mental health awareness among inmates.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Correctional Officer
State of Florida Department of Corrections
01.1994 - 08.2010
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Medic
U.S. Army Medical Command
01.1984 - 07.1990
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
Retail Sales Associate
TG&Y
05.1974 - 11.1983
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
High School Diploma -
Union County High School
Liberty, IN05-1973
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Restraint techniques
- Self-defense techniques
- Security procedures
- CCTV monitoring
Certification
Did form 214
Timeline
Correctional Officer
State of Florida Department of Corrections
01.1994 - 08.2010
Medic
U.S. Army Medical Command
01.1984 - 07.1990
Retail Sales Associate
TG&Y
05.1974 - 11.1983
High School Diploma -
Union County High School
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