Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Mondragon

Oklahoma City,OK

Summary

Organized and detail-oriented individual with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Working productively on teams as well as independently in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Receptionist

Body Spa
Oklahoma City, OK
02.2022 - 11.2023
  • Warmly welcomed 15-25 guest per shift, and coordinated check-in.
  • Schedule appointment and manage the salon’s calendar.
  • Assisted supervisor with payroll, demonstrated proficiency in operating cash register, processing 120+ transactions weekly.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Coordinator

Oklahoma Health Care Authority
Oklahoma City, OK
03.2018 - 08.2021
  • Managed high call volume with tact and professionalism. Answered 500 (avg.) calls per month.
  • Provided administrative and clerical support via EMR systems and Microsoft Excel.
  • Mentored and trained new hires on company-specific polices, procedures, and compliance guidelines.
  • Resolved customer complaints in a timely manner while upholding company standards.

Team Leader

Hobby Lobby Warehouse
Oklahoma City, OK
03.2013 - 05.2018
  • Responsible for helping the distribution center achieve the performance goals for productivity, quality, cost, and safety.
  • Skillfully resolved conflicts, maintaining a positive team dynamic and ensuring continued collaboration.
  • Executed tasks with meticulous attention to detail, upholding high standards of quality and precision.

Education

Some College (No Degree) -

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Language Proficiency (English, Spanish)
  • Able to prioritize tasks efficiently, effectively managing their time and resources to achieve maximum productivity
  • Proficient in decision making, conflict resolution, and strategic planning
  • A highly self-motivated professional who possesses a strong internal drive to excel and achieve significant results
  • Demonstrated ability to work effectively between teams and maintaining positive dynamics

Timeline

Receptionist

Body Spa
02.2022 - 11.2023

Coordinator

Oklahoma Health Care Authority
03.2018 - 08.2021

Team Leader

Hobby Lobby Warehouse
03.2013 - 05.2018

Some College (No Degree) -

Oklahoma City Community College

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Cindy Mondragon