Dynamic and detail-oriented professional with a strong background in customer service at Simply Greek. Proven ability to enhance guest experiences through effective multitasking and exceptional communication. Skilled in training and mentoring staff while maintaining cleanliness and organization. Committed to creating welcoming atmospheres and resolving inquiries with patience and empathy.
Open To Work
Hi, I’m
Cindy Moore
Houston,TX
Summary
Overview
1
Certification OSHA
1
Serve Safe Food Manager
Work History
Brabb Landscape
General Laborer
Job overview
- Operated hand tools and machinery to complete various construction and maintenance tasks.
- Collaborated with team members to ensure timely project completion and adherence to safety protocols.
- Performed routine cleaning and maintenance of work areas, ensuring a safe environment for all personnel.
- Assisted in loading and unloading materials, optimizing workflow efficiency during operations.
Fifth Quarter Cajun Seafood
Hostess
Job overview
- Greeted guests warmly, creating welcoming atmosphere and positive first impressions.
- Managed seating arrangements efficiently to optimize dining flow and minimize wait times.
- Assisted in maintaining cleanliness and organization of front-of-house areas for guest comfort.
- Communicated effectively with kitchen staff to ensure timely service and accurate order delivery.
- Handled reservations and walk-ins, providing excellent customer service through attentive support.
- Coordinated with team members to address guest inquiries and resolve any issues promptly.
- Learned menu items thoroughly to provide informed recommendations and enhance guest experience.
- Supported training of new staff in hospitality standards and operational procedures for smooth transitions.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
SimplyGreek
Store Manager
Job overview
- Greeted guests warmly, creating welcoming atmosphere and positive first impressions.
- Managed seating arrangements efficiently to optimize dining flow and minimize wait times.
- Assisted in maintaining cleanliness and organization of front-of-house areas for guest comfort.
- Communicated effectively with kitchen staff to ensure timely service and accurate order delivery.
- Handled reservations and walk-ins, providing excellent customer service through attentive support.
- Coordinated with team members to address guest inquiries and resolve any issues promptly.
- Learned menu items thoroughly to provide informed recommendations and enhance guest experience.
- Supported training of new staff in hospitality standards and operational procedures for smooth transitions.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Western Technical CollageLa Crosse, WI
Associate of Science from Business Admin/Human Resources
05.2008
University Overview
Skills
- Customer service
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Greeting guests
- Exceptional communication
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
Certification
OSHA certifucation
Timeline
General Laborer
Brabb Landscape
Western Technical Collage
Associate of Science from Business Admin/Human Resources
Hostess
Fifth Quarter Cajun Seafood
Store Manager
SimplyGreek
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