Cindy Morris
Independant Contractor
Sterling,CO
Summary
Dedicated professional with broad range of experience delivering comprehensive case management to residents in long-term facilities and social services programs. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Complete understanding of complex considerations governing assessment and treatment.
Overview
10
10
years of professional experience
Work History
Peer Support Specialist
Peer2Peer
Denver, CO
04.2024 - 08.2024
- Facilitated individual and group sessions to provide guidance and recovery support.
- Aided clients in enhancing their ability to cope with and overcome different sources of stress.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Provided crisis intervention services to individuals in need of emotional, behavioral, and/or recovery support.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Educated clients on available community resources that could enhance their quality of life.
- Coordinated referrals for additional services as needed based on client needs.
- Actively listened and responded empathetically when interacting with clients.
- Encouraged open communication between all parties involved in the client's case.
- Maintained accurate records of client progress through use of electronic medical record system.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Collaborated to set goals and outline steps to achieve objectives.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
Recovery Support Program Developer
Heart Counseling Center
Thornton, CO
04.2023 - 02.2024
- Created documentation of programming processes and procedures.
- Worked closely with stakeholders to identify areas of improvement in existing systems.
- Collaborated with other developers on projects requiring multiple resources.
- Maintained detailed records of changes made during the development process.
- Oversaw each project's technical requirements and completed every milestone on time.
- Assessed risk factors associated with relapse triggers and provided proactive interventions as needed.
- Created a safe space for open dialogue about difficult topics such as shame, guilt, trauma, grief.
- Adhered to ethical guidelines established by professional organizations such as NAADAC or ICRCP.
- Participated in continuing education opportunities related to substance use disorders or mental health conditions.
- Performed administrative tasks including scheduling appointments, completing paperwork.
- Attended weekly staff meetings to discuss current cases and collaborate on new ideas and initiatives.
- Provided peer recovery support to individuals in early stages of recovery from substance use disorder.
- Assisted clients in creating a personalized recovery plan that outlined goals for achieving long-term sobriety.
- Developed relationships with other community resources to ensure comprehensive care for each client.
- Monitored progress of clients throughout their recovery journey by facilitating regular check-ins and assessments.
- Maintained accurate records of client progress and activities in accordance with organizational standards.
- Connected clients with appropriate aftercare services such as sober living homes or outpatient programs.
Intake Specialist/Peer Navigator
Denver Rescue Mission
Denver, CO
04.2021 - 04.2023
- Conducted initial intake interview to obtain client information, including biographical data, medical history, presenting problem, legal status, and other pertinent information.
- Provided crisis intervention services as needed to clients in distress.
- Documented all patient contact activities in accordance with agency standards and regulations.
- Reviewed referral sources for appropriateness prior to admission into program.
- Scheduled appointments for clients as needed for outside services such as counseling or medical care.
- Maintained accurate records of all client interactions according to agency policies and procedures.
- Collaborated with multidisciplinary team members to develop strategies for addressing challenging behaviors.
- Attended training sessions related to new developments in the field of mental health.
- Made outbound calls to providers to obtain information necessary to create or update authorization.
- Verified insurance eligibility, benefits and patient liabilities for defined services.
- Investigated insurance policies to determine claim eligibility and processed files in accordance with instructions.
- Prepared patients for self-management and decision-making responsibilities.
- Provided assertive community-based rehabilitation and case management services to high-risk clients.
Education
Bachelor of Science - Criminal Justice in Human Services
Colorado Technical University
Colorado Springs, CO12-2025
Associate of Applied Science - Business Management/ Entrepreneurship
Northeastern Junior College
Sterling, CO05-2017
Skills
- Leadership skills
- Positive environment facilitation
- Relationship-building skills
- Effective collaboration and interaction
- Exemplary communication
- Appointment Scheduling
- Rapport Building
- Recovery assistance and support
- Public speaking knowledge
- Presentations and public speaking
- Public speaking skills
- CRP
- Promotional planning
- Program Optimization
- Strategic Planning
Timeline
Peer Support Specialist
Peer2Peer
04.2024 - 08.2024
Recovery Support Program Developer
Heart Counseling Center
04.2023 - 02.2024
Intake Specialist/Peer Navigator
Denver Rescue Mission
04.2021 - 04.2023
Bachelor of Science - Criminal Justice in Human Services
Colorado Technical University
Associate of Applied Science - Business Management/ Entrepreneurship
Northeastern Junior College
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