Cindy Mugiraneza
Collegedale,Tennessee
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Fosters sense of community among residents to support individuals in times of need.
Overview
2
2
years of professional experience
Work History
Dormitory Resident Assistant
Thatcher Hall-SAU
08.2022 - 05.2023
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
- Developed and implemented programs, bonding activities, and fellowship opportunities for all the residents in my hall.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order, and positive relationships.
- Often filled in for desk workers when they were not available.
- Assisted residents in preparing for activity and social programs.
- Responded to student inquiries and concerns, offering support and guidance.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Student Desk Worker
Talge Hall- SAU
03.2022 - 05.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Input data into spreadsheets and databases.
- Reviewed files, records, and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track student housing information.
- Checked in and out designated equipment, keys, and supplies.
Smoothie Barista
Hulsey Wellness Center- SAU
08.2021 - 03.2022
- Prepared and served juices and blended drinks.
- Created quality beverages for customers following recipes and presentation standards.
- Maintained, operated, set up, and cleaned food preparation equipment.
- Followed health, safety, and sanitation guidelines with proper handwashing, food storage, and sanitization.
- Took customer orders and accurately processed them in the system.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
Education
Bachelor of Science - Medical Laboratory Science
Southern Adventist University
Collegedale, TN05.2024
Skills
- Personal Companionship
- Communication Clarity
- Taking Resident Orders
- Resident Support
- Team Player
- First Aid Knowledge
- Microsoft Office
- Time Management
Timeline
Dormitory Resident Assistant
Thatcher Hall-SAU
08.2022 - 05.2023
Student Desk Worker
Talge Hall- SAU
03.2022 - 05.2023
Smoothie Barista
Hulsey Wellness Center- SAU
08.2021 - 03.2022
Bachelor of Science - Medical Laboratory Science
Southern Adventist University
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