Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Naill

Parrish,FL

Summary

Dependable, friendly professional with experience in diverse and multi-tasking environments. Skilled in communication and time management and providing superior customer service.

Well-versed in computer skills, and willingness to work flexible hours.

Overview

43
43
years of professional experience

Work History

Bakery Clerk

Publix Grocery Store
05.2023 - Current
    • Maintained tidy and organized work area to comply with cleanliness standards.
    • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
    • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
    • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
    • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
    • Inspected goods to establish accurate pricing and labeling.
    • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
    • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
    • Wrapped, boxed and weighed bakery department products.
    • Engaged in friendly conversation with customer to better uncover individual needs.
    • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
    • Listened to customer needs and desires to identify and recommend optimal products.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
    • Prioritized helping customers over completing other routine tasks in store.
    • Used in-store system to locate inventory and place special orders for customers.
    • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Business Owner/Office Manager/Bookkeeper

Naill Construction Inc.
01.1990 - 12.2016
    • Managed accounting invoices and billings, balanced accounts and created financial reports. Filed required tax reports.
    • Managed payroll accounts.
    • Obtained and reviewed construction insurance information and delivered to contract administrators.
    • Maintained computer and physical filing systems.
    • Developed and maintained successful relationships with vendors, suppliers and contractors.
    • Coordinated procurement of project plans, budgets and specifications and routed data to construction loan officers.

Retail Sales Associate

Cactus Patch Gift Shoppe
01.1991 - 11.1996
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Business Owner/Managing Partner

Off The Wall Racquet & Fitness Club
02.1981 - 02.1988


  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Trained and motivated employees to perform daily business functions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Associate of Arts - English Education

University of Northern Colorado
Greeley, CO

Skills

    • Strong Communication and Interpersonal Skills
    • Flexible Hours
    • Merchandise Receiving and Handling
    • Dependable and Responsible
    • Self-Motivated
    • MS Office
      • Data Entry
      • Multitasking Abilities
      • Organization and Time Management
      • Teamwork and Collaboration
      • Clerical Support
      • Customer service-focused

Timeline

Bakery Clerk

Publix Grocery Store
05.2023 - Current

Retail Sales Associate

Cactus Patch Gift Shoppe
01.1991 - 11.1996

Business Owner/Office Manager/Bookkeeper

Naill Construction Inc.
01.1990 - 12.2016

Business Owner/Managing Partner

Off The Wall Racquet & Fitness Club
02.1981 - 02.1988

Associate of Arts - English Education

University of Northern Colorado

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Cindy Naill