Cindy Newhouse
Houston,TX
Summary
Dynamic payroll processing and data entry specialist with extensive experience in managing payroll systems, garnishments, and tax compliance across multiple organizations. Proven track record of maintaining accuracy in data management while leveraging strong communication and problem-solving skills to enhance team efficiency. Highly organized and detail-oriented, committed to delivering timely and effective solutions that contribute to organizational success.
Overview
13
13
years of professional experience
Work History
Tax/GL Payroll Analyst
Sysco Foods Inc
Houston, TX
10.2019 - 10.2024
- Company operates 340 distribution centers in over 10 countries. Serving approximately 730,000 customers.
- Hired for special project in GL payroll for previous discrepancies of over 6,000 line items. Discrepancy Report consists of all states for colleagues working for the company. Credits or debits from & for colleagues from three years prior and currently.
- Procedure to clearing & researching these line items was collaborated by other departments (payroll, tax, finance & garnishments) discrepancy examples are data entry errors, timing differences, unmatched, duplicates, or missing transactions, or incorrect categorization.
- I created a system with shared document compliance with privacy practices to effectively research & create notes.
- Within the first year these discrepancy line items were down by 60%.
- Manage payroll processes by updating emails and researching pending General Ledger (GL) line items in ADP, Workday, and Salesforce
- Conduct detailed research on stale-dated checks, collaborating with Payroll for timely resolution multi-state colleagues
- Execute special projects for Tax and GL, including data research and updating spreadsheets to ensure compliance
- Generate and process bi-weekly and weekly DCD2 garnishment reports, maintaining accurate financial records for multi-state colleagues
- Prepare and run the DC1 report and Tax IC reports in Workday and ADP Smart Compliance, ensuring precise garnishment reporting
- Special project processing tax mail, scanning and routing documents to appropriate tax analysts, creating tickets in Salesforce.
- Handle individual tickets in Salesforce, facilitating seamless communication for tax-related inquiries.
- Update and maintain the Inner Company Batch Tracking Log and Consolidated Tax Batches for streamlined operations
- Conduct periodic updates on the ADP Tax Filing Spreadsheet, ensuring timely submissions and compliance with regulations
- Manage the mailing of W2Cs and provide research support for various tax-related projects.
Administrative Coordinator
Houston Area Urban League
Houston, TX
01.2019 - 10.2019
- Customer quality care and responded to inquiries from customers, vendors and other external contacts
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to an appropriate department
- Organized meetings for executives and coordinated availability of conference rooms for participants
- Improved office operations by automating client correspondence, record tracking and data communications
- Managed supervisor itinerary and appointments and streamlined scheduling procedures
- Interceded between employees during arguments and diffused tense situations
- Implemented project management techniques to overcome obstacles and increase team productivity
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager
- Assisted in writing reports and developing PowerPoint presentations
- Generated reports and typed letters in Word and prepared PowerPoint presentations
Payroll Coordinator
US Physical Therapy
Houston, TX
01.2015 - 09.2018
- Verified and submitted Ultipro timekeeping information for accurate and efficient payroll processing multi-state
- Completed bi-weekly payroll for 550 plus employees muti-state regions
- Performed calculations in overtime, vacation, bonuses and sick hours to provide accurate data to payroll processing database
- Managed payroll data entry and processing for 550 plus employees to comply with predetermined company guidelines in muti-state regions
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records
- Coordinated bi-weekly payroll for up to 550 plus personnel
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations
- Resolved payroll discrepancies quickly and successfully
- Created new hire and termination documents for payroll
- Provided customer service to employees regarding payroll inquiries and issues
Inventory Control and Purchasing Coordinator
Tech-Seal International
Houston, TX
11.2011 - 06.2014
- Completed physical inventory report counts each month
- Performed data entry and completed proper paperwork
- Integrated warehouse operations with existing and new business processes
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
- Organized records of vehicles, schedules and complete orders
- Created and enforced detailed organization processes to increase quality and service standards
- Reviewed established business practices and improved processes to reduce expenses
- Tracked production and quality control systems to proactively identify deficiencies
Education
Associate degree -
Houston Community College
Houston, TXPharmacy Technician Certification -
Sanford Brown College
Houston, TXSkills
- Data Processing
- Problem Solving
- Legal Compliance
- Salesforce
- Workday
- Financial Reporting
- Multi-State Payroll Processing
- Attention to Detail
- Project Management
- Garnishment Processing
- UltiPro
Timeline
Tax/GL Payroll Analyst
Sysco Foods Inc
10.2019 - 10.2024
Administrative Coordinator
Houston Area Urban League
01.2019 - 10.2019
Payroll Coordinator
US Physical Therapy
01.2015 - 09.2018
Inventory Control and Purchasing Coordinator
Tech-Seal International
11.2011 - 06.2014
Associate degree -
Houston Community College
Pharmacy Technician Certification -
Sanford Brown College
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