Cindy Norwood

Leads three or more GS-2005 employees in the distribution area of Logistics with the following responsibilities:

Distributes and balances the workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of assigned workload.

Monitored status and progress of work, makes day-to-day adjustments in accordance with established priorities. Obtains assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly.

Ensures the receipt, proper storage, and data integrity of the supplies in the inventory management system for the primary inventory.

Avoids stock outages in the primary inventory by recommending revisions in stock levels based on demand to Inventory Management Specialists

Responds to customer requests for assistance promptly and in a friendly and professional manner. Listens to customers feedback and acts to resolve matters/situations within their control and referred to appropriate staff to assist with the situation

Keeps supervisor informed of routine personnel and stock issues concerning the Distribution section in a timely fashion. Ensures that incoming shipments are restocked daily and that supplies are distributed as scheduled to all secondary inventory points.

Continuously keeps supervisor informed regarding sensitive issues or controversial emerging issues and offers well thought-out recommendations to prevent and/or respond to problems.

Provides verbal and/or written information within 24 hours to customers using clear ad precise communication methods

Generates a GIP "picking ticket" slip for each supply request from the patient care areas

Reviews all picking tickets for accuracy of costs. Updates assigned supply closets or distribution points with the correct unit of issue, cost, reorder point, and descriptions. Ensures that all items have the correct barcode and are placed neatly on the bins/shelves

• Maintains stock and primary and secondary inventory locations for all clinical and administrative services.
• Informs clinic and ward personnel on new or changed items and supplies, current medical resources and shelf life.
• Works with customers to resolve supply management issues including receiving requests, clarifying user requirements, explaining delays, expediting deliveries and resolving problems.
• Delivers supplies in a timely and accurate manner, ensures supplies and material are delivered in sterile and operational condition.
• Monitors stock usage in areas of the medical center and makes necessary adjustments.
• Supervisor to clinical staff.
• Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.

• Managed time efficiently in order to complete all tasks within deadlines.
• Learned and adapted quickly to new technology and software applications.
• Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
• Catalogued patient data in clinical databases and registries according to regulatory practices.
• Upheld HIPAA regulations and standards for protecting patient information.
• Retrieved medical data for physicians and patients.

• Responsible for stock and primary and secondary inventory locations for all warehouse, clinical and administrative services.
• Responsible for day to day operations in fast paced logistics center, Coached Business Owners in the area of safety regulations according to FMCSA guidelines along with Regulatory Compliance items, accident analysis and Business Partnership review, along with lease cancellation.
• Works with customers to resolve supply management issues including receiving requests, clarifying user requirements, explaining delays, expediting deliveries and problem resolution.
• Accurate delivery of supplies in a timely manner, ensured supplies and material are delivered in sterile and operational condition.
• Identified root causes of service failures and implemented appropriate remediation measures to prevent future issues.
• Dispatched information to service providers to schedule freight movement.
• Managed paperwork and necessary information required for client shipments and inventory control
• Monitors stock usage in areas of the administrative center,work station and makes necessary adjustments.
• Maintained daily inventory to facilitate successful material distribution.
• Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
• Determined response to effectively deal with emergencies, accidents and breakdowns.
• Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.
• Logged, processed and followed up on merchandise authorization shipments in databases.
• Prioritized work based on business demands and freight delivery times.
• Liaised with internal and external customers to drive timely delivery of goods and orders.
• Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
• Created and distributed monthly, quarterly and annual reports to management regarding performance.
• Relayed information between drivers and recipients regarding ETA and potential delays.
• Fostered positive employee relationships through communication, training and development coaching.
• Assigned projects and distributed tasks to team members as per area of expertise.
• Reviewed completed work to verify consistency, quality and conformance.

• Reviewed job advertisements and formatted job postings for various channels.
• Coached recruiters and hiring managers regarding strong interview techniques.
• Reviewed recruitment software and databases to locate ideal candidates and convey hiring information.
• Tracked recruiting metrics and reported on employee performance.
• Discussed openings with department managers, as well as desired characteristics and qualifications in candidates.
• Collaborated with recruitment and HR professional to achieve hiring goals.
• Stayed up-to-date on industry policies and changes in labor legislation.
• Developed and managed recruitment process, sourcing as many as 350 candidates each year to fill key positions.
• Conducted regular meetings with managers to discuss recruitment needs, progress on open positions, and other related topics.
• Managed the full-cycle recruitment process including sourcing, interviewing, reference checks, offer negotiation and onboarding activities.
• Developed and implemented recruiting strategies to source, screen, and select qualified candidates.
• Maintained relationships with hiring managers to ensure a comprehensive understanding of job requirements.

• Served as clerk in Navy Exchange ,Warehouse and Commissaries.
• Inventory Control for Navy Exchange Store and Commissaries.
• Maintains stock and primary and secondary inventory locations for all clinical and administrative services.
• Informs clinic and ward personnel on new or changed items and supplies, current medical resources and shelf life.
• Works with Navy personnel to resolve supply management issues including receiving requests, clarifying user requirements, explaining delays, expediting deliveries and resolving problems.
• Delivers supplies in a timely and accurate manner, ensures supplies and material are delivered in operational condition.
• Monitors stock usage in areas and makes necessary adjustments.