Summary
Overview
Work History
Education
Skills
Timeline
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Cindy Notz

Nevada,Texas

Summary

Experienced Area Supervisor driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 6 years in the field. Dedicated to streamlining operations and maximizing team performance.

Overview

33
33
years of professional experience

Work History

Area Supervisor

Dominos's Pizza
Santa Fe, NM
11.2020 - 03.2024
  • Developed and maintained a positive working environment for all staff members.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Conducted regular safety audits to ensure compliance with occupational health standards.
  • Ensured accurate inventory levels through periodic counts and cycle counting.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
  • Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
  • Managed payroll activities including timesheets submission and approval process.
  • Analyzed sales data from various reports to determine areas where improvements could be made.
  • Responded promptly to any emergency situations that may have arisen during business hours.
  • Enforced company policies while maintaining a fair and consistent approach among staff members.
  • Conducted internal audits at 5 sites to verify compliance and standardization of processes across facilities.
  • Trained, managed and motivated employees to promote professional skill development.
  • Coached staff on strategies to enhance performance and improve customer relations.

Regional Training Manager

Dominos's Pizza
Santa Fe, NM
12.2019 - 11.2020
  • Organized and conducted workshops, seminars, and presentations for staff members on a variety of topics.
  • Conducted needs assessments to identify gaps in employee knowledge and skills.
  • Created detailed reports of regional training activities for review by the Director of Training.
  • Provided individual guidance and support to new trainees during onboarding process.
  • Advised management on strategies for improving employee engagement through targeted learning experiences.
  • Assisted with onboarding new employees by conducting orientation and company-wide or job-specific training.
  • Mentored team members to succeed and advance within department and company.

General Manager

Dominos's Pizza
Santa Fe, NM
12.2018 - 12.2019
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Created schedules and monitored payroll to remain within budget.

General Manager

Domino's
Farmers Branch, TX
04.2018 - 11.2018
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.

Executive Team Leader

Target
Plano, Texas
05.1991 - 04.2018
  • Developed and implemented strategies to improve team performance, morale and engagement.
  • Provided coaching and mentoring support to direct reports and other team members.
  • Identified areas of improvement in business operations processes, procedures and protocols.
  • Organized regular meetings with the executive team to review progress on projects and initiatives.
  • Managed daily operations including budgeting, resource allocation, staffing requirements and project timelines.
  • Ensured compliance with all relevant legal regulations regarding employee recruitment, retention, labor laws.
  • Monitored customer feedback data to ensure that products and services are meeting consumer needs.
  • Facilitated collaboration between departments to maximize productivity levels across the organization.
  • Analyzed financial statements to identify potential risks or opportunities for growth.
  • Resolved conflicts between employees or customers in a timely manner while preserving positive relationships.
  • Reviewed job descriptions and performance evaluations of staff members to ensure accuracy.
  • Coached employees to help each reach true potential and expand skill sets.
  • Upheld open door policy to help employees feel comfortable voicing concerns.
  • Established and modeled positive service attitude to meet company's expected guidelines.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.

Education

Community High School
Nevada, TX
05-1991

Skills

  • Sales
  • Distribution Management
  • Service Quality Improvement
  • Schedule Management
  • Expense Control
  • P&L Management
  • Staff Supervision
  • Customer Retention
  • Employee Scheduling
  • Customer experiences

Timeline

Area Supervisor

Dominos's Pizza
11.2020 - 03.2024

Regional Training Manager

Dominos's Pizza
12.2019 - 11.2020

General Manager

Dominos's Pizza
12.2018 - 12.2019

General Manager

Domino's
04.2018 - 11.2018

Executive Team Leader

Target
05.1991 - 04.2018

Community High School

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Cindy Notz