Dedicated professional with expertise in guest service and operational efficiency. Proven ability to enhance guest experiences through attention to detail and effective problem-solving.
Overview
24
24
years of professional experience
Work History
Breakfast Attendant
First Hospitality
Toledo, OH
05.2022 - Current
Managed breakfast service, ensuring timely and efficient setup for guests.
Maintained cleanliness and organization of dining areas to enhance guest experience.
Prepared and replenished food offerings according to established quality standards.
Assisted guests with timely needs, providing personalized service and recommendations.
Voters Registration Clerk
Lucas County Board of Elections
Toledo, Oh
10.2016 - 05.2023
Processed voter registration applications, ensuring compliance with state and federal regulations.
Maintained accurate records in election management systems, enhancing data integrity and accessibility.
Assisted in training new staff on registration procedures and system usage, promoting operational efficiency.
Coordinated outreach efforts to educate the public on registration deadlines and voting procedures.
Assistant General Manager
Bob Evans
Oregon, OH
05.2002 - 10.2018
Streamlined operational procedures to enhance team efficiency and service delivery.
Coordinated staff scheduling, ensuring adequate coverage for peak business hours.
Facilitated training sessions for new employees, promoting adherence to company standards.
Analyzed customer feedback to identify areas for service improvement and implement changes.