Hardworking employee with customer service, multitasking, and time
management abilities. Devoted to giving every customer a positive and
memorable experience.
Dedicated and adaptable professional with a proactive attitude and the
ability to learn quickly. Strong work ethic and effective communication
skills. Eager to contribute to a dynamic team and support
organizational goals.
Adaptable professional with a quick-learning ability and a talent for
adjusting to new environments. Skilled in rapidly acquiring new
knowledge and applying it effectively. Driven by a passion for
continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Learning Center Director
Little Friends Learning Center
Laredo, TX
01.2017 - 09.2024
Developed a comprehensive training program for
new tutors to ensure quality instruction
CINDY PENA
Analyzed data from student assessments to
identify areas of improvement in the learning
center
Created an individualized learning plan for each
student based on their academic needs,
interests, and abilities
Scheduled appointments with students and
families to review progress reports and set new
goals for learning objectives
Recruited, interviewed, hired, trained,
supervised, evaluated performance of all
personnel within the learning center
Established protocols for responding quickly and
effectively when students have questions or
difficulties understanding material
Facilitated professional development
opportunities for staff members such as
workshops or seminars
Maintained up-to-date records of all student
activity at the Learning Center
Designed strategies for increasing enrollment
numbers through marketing campaigns or
special events
Collaborated with teachers to understand and
improve classroom conditions
Established policies and procedures and made
modifications based on analysis of operations,
performance and other research information.
Education
Trainings - 30 hrs of training
per year -
01.2017
GED -
San Agustin High School
07.2014
Course Child Development -
Associate -
National
Credentialing Program -
<ul><li>Child Development Trainings</li><li>Business Management
Trainings</li><li>CPR & First Aid (Children</li></ul> -
<ul><li>Business Management CACFP
Training & Civil Rights</li><li>TSR & TRS Trainings</li><li>Texas Child Care Leadership
Academy Trainings</li></ul> -
Skills
Problem solving
Interpersonal Communication
Organization
Leadership
Excellent Communication
Task Prioritization
Planning and Coordination
Timeline
Learning Center Director
Little Friends Learning Center
01.2017 - 09.2024
Trainings - 30 hrs of training
per year -
GED -
San Agustin High School
Course Child Development -
Associate -
National
Credentialing Program -
<ul><li>Child Development Trainings</li><li>Business Management
Trainings</li><li>CPR & First Aid (Children</li></ul> -
<ul><li>Business Management CACFP
Training & Civil Rights</li><li>TSR & TRS Trainings</li><li>Texas Child Care Leadership
Academy Trainings</li></ul> -
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Yanelly OchoaYanelly Ochoa
Assistant Teacher at Little Friends Learning CenterAssistant Teacher at Little Friends Learning Center