Cindy Perez
Houston,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
7
7
years of professional experience
Work History
Surgery Scheduler/Coordinator
Texas Regional Clinic
03.2020 - Current
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
Cashier
Sam’s Club
08.2018 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Checked personal identifications during alcohol and tobacco sales.
Cashier
Memorial City Mall
02.2017 - 05.2018
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes a nd utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier/Host
Mesquite Cottage
01.2017 - 05.2017
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
Education
Houston Community College
2020
Graduate -
Westchester Academy for international Studies
Skills
- Critical thinking skills
- Time management skills
- Being able to engage and connect with people
- Customer service skills
- Bilingual
- Adaptable to new environments
- HIPAA Compliance
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Surgery Scheduler/Coordinator
Texas Regional Clinic
03.2020 - Current
Cashier
Sam’s Club
08.2018 - 03.2020
Cashier
Memorial City Mall
02.2017 - 05.2018
Cashier/Host
Mesquite Cottage
01.2017 - 05.2017
Houston Community College
Graduate -
Westchester Academy for international Studies