Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Cindy Peters

Project Manager

Summary

Encouraging Special Projects and Operations Manager. Analytical problem-solver with talents for operations, processes, team building, as well as excellent community relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact organizational success. Dedicated to serving others and supporting the vision and purpose of the Organization. Enjoys anticipating the needs of others and preparing/offering/implementing solutions. Passionate about mentoring and guiding Young Adults and College Students especially in identifying and embracing their calling. Is most fulfilled when helping others discover and achieve their goals and potential.

Overview

17
17
years of professional experience

Work History

Senior Program Manager/ SE Operational Manager

NELSON Worldwide Architects
07.2015 - 12.2022
  • Identified and designed processes to support business requirements.
  • Mentored and supported 40 teammates to create strong workplace culture.
  • Supported 8 Project Managers with Administrative service for 60+ ongoing projects thru meeting facilitation, note taking, process improvement, staffing and service agreement execution.
  • Tracked and reported program results to Leadership and Project Managers. Helped to build processes to facilitate change management activities.
  • Developed Onboarding tools and processes for new teammates. Facilitated onboarding sessions.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Reported regularly to Leaders on Teammate feedback/job satisfaction, project budgets, project progress and technical problems.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.

Manager - Strategic Events

Chick-fil-A Corporate
06.2014 - 06.2015
  • Managed Team who executed 1,800 Strategic internal facing events annually.
  • Created a strategic growth plan involving outsourcing and Consultants to grow the total number of events to 2,500 annually.
  • Worked with internal stakeholders and led cross-functional teams to develop event plans.
  • Monitored resource allocation, budget development and personnel recruitment for multiple events.
  • Recruited and hired experienced contractors to complete projects on time and within budget requirements.

Special Projects Manager and Operations Director

Brand|Apart
10.2007 - 05.2014
  • Created, Implemented and Managed Chick-fil-A EXPO at 7 National NEXT Conferences, EXPO was a 200,000 sf exhibition space comprised of all Chick-fil-A departments showcasing their new initiatives for the year for Operators.
  • Managed projects for Chick-fil-A Corporate Communications. Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Hired and directed teams to achieve experiential marketing projects and events for Chick-fil-A Corporate, and The City of Refuge.
  • Monitored office workflow and administrative processes to keep operations running smoothly.

Adjunct Professor

University Of Georgia
08.2004 - 05.2006
  • Offered career assistance to students by conducting mock interviews, providing relevant job opportunities and teaching networking skills and strategies.
  • Built strong rapport with students through class discussions and academic advisement.
  • Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.

Education

Bachelor of Science -

University of Alabama
Tuscaloosa, AL
05.1990

Skills

  • Culture Promoter and Guardian
  • Teammate Care and Professional Development Planning
  • Project Coordination and Event Management
  • Strategic Planning
  • Executive Level Support
  • Project Plans and Drawings
  • Stakeholder Communications and Collaboration
  • Microsoft Office, Microsoft Teams, Zoom, Deltek Vision
  • Meeting Facilitation, Note Taking, Executive Summaries
  • Operational processes
  • Coordination with Contractors and Vendors

Assessments

Enneagram: Type 2 - The Helper/The Giver

Meyers-Briggs: INTJ - The Architect

Spiritual Gifts: Leadership, Administration, Apostleship, Service and Exhortation

Timeline

Senior Program Manager/ SE Operational Manager

NELSON Worldwide Architects
07.2015 - 12.2022

Manager - Strategic Events

Chick-fil-A Corporate
06.2014 - 06.2015

Special Projects Manager and Operations Director

Brand|Apart
10.2007 - 05.2014

Adjunct Professor

University Of Georgia
08.2004 - 05.2006

Bachelor of Science -

University of Alabama
Cindy PetersProject Manager