Cindy Pina
Panorama City,CA
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Caregiver/CNA/Receptionist
Silverado Memory Care Community
03.2023 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
CNA
Agency
05.2021 - 02.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
Work Force Development Instructor
Tierra Del Sol Foundation
02.2018 - 04.2021
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
- Helped feeding and daily living skills to support physical and emotional well-being.
Receptionist
Keys Hyundai
08.2019 - 03.2021
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Prepared, collected and distributed outgoing and incoming mail and packages.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Scheduled office meetings and client appointments for staff teams.
Caregiver
Therapeutic Living Centers For The Blind
06.2015 - 05.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Caregiver
People Creating Sucess
02.2017 - 11.2018
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Transported clients to and from medical appointments with safety and efficiency.
- Completed regular check-ins and progress report for each client.
Education
CNA
St. Jude's Nursing School
Van Nuys, CA01.2020
No Degree - Child Development
Pierce Community College
Woodland Hills11.2016
High School Diploma -
Reseda Senior High School
Reseda, CA06.2016
Skills
- HIPAA Compliance
- Meal Preparation
- Care Plan Adherence
- ADL Assistance
- Documentation
- Patient Companionship
- Flexible Schedule and Availability
- Problem-Solving
- Patient Care
- Time Management
- Hoyer Lifting Equipment
- Strong Ethics
- Compassionate Communication
- Multitasking and Organization
Timeline
Caregiver/CNA/Receptionist
Silverado Memory Care Community
03.2023 - Current
CNA
Agency
05.2021 - 02.2022
Receptionist
Keys Hyundai
08.2019 - 03.2021
Work Force Development Instructor
Tierra Del Sol Foundation
02.2018 - 04.2021
Caregiver
People Creating Sucess
02.2017 - 11.2018
Caregiver
Therapeutic Living Centers For The Blind
06.2015 - 05.2019
CNA
St. Jude's Nursing School
No Degree - Child Development
Pierce Community College
High School Diploma -
Reseda Senior High School
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