Cindy Ramey
Oxford,AL
Summary
Renowned for establishing empathetic client relationships and meticulous attention to detail, consistently driving positive outcomes. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing seasoned background in diverse positions to meet the needs of any given task on the job.
Overview
12
12
years of professional experience
Work History
Substitute Teacher, K-12
Calhoun County Schools District
10.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Consistently selected as substitute teacher due to positive references and reliable track record.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Implemented clear expectations and consistent consequences to effectively manage classroom behavior.
Customer Service Representative Mentor
The Flaming Candle
02.2017 - 03.2021
- Ensured customer satisfaction by addressing and resolving complex issues in a timely and professional manner.
- Maintained clean and orderly office area.
- Served as a trusted resource for colleagues and customers.
- Maintained up-to-date knowledge of product and service changes.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Data Entry Specialist
Georgia Land Surveying Inc
01.2015 - 05.2023
- Scanned maps and entered data into an archives system for field crew to retrieve surveys more efficiently.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Consistently met and exceeded performance targets in speed, accuracy, and output volume.
Special Ed Paraprofessional
Haralson County High School
07.2012 - 05.2014
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Education
Early Childhood Education
Reinhardt University
Waleska, GAAssociate of Applied Science - Early Childhood Education
Chattahoochee Technical College
Marietta, GA04.2009
Skills
- Critical Thinking
- Customer Relations
- Problem Resolution
- Data Entry
- Problem-solving abilities
- Client Relations
- Professional telephone demeanor
- Paperwork Processing
- Administrative Support
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Accuracy and Attention to Detail
Timeline
Substitute Teacher, K-12
Calhoun County Schools District
10.2023 - Current
Customer Service Representative Mentor
The Flaming Candle
02.2017 - 03.2021
Data Entry Specialist
Georgia Land Surveying Inc
01.2015 - 05.2023
Special Ed Paraprofessional
Haralson County High School
07.2012 - 05.2014
Early Childhood Education
Reinhardt University
Associate of Applied Science - Early Childhood Education
Chattahoochee Technical College
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