Cindy Ramkissoon
East Hartford,CT
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
29
29
years of professional experience
Work History
Assistant Manager
Liberty Bank
02.2012 - Current
I perform duties that include new account opening, and maintenance on existing accounts. I also provide outstanding customer service to all customers and co-workers. I coach new and existing employees in areas of policy, procedures, phone etiquette and overall bank teller and platform duties. I assist in performing monthly audits on all compliance duties. I also ensure the branch operates in an efficient manner during the absence of the branch manager.
Assistant Manager
Webster Bank
03.1995 - 02.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Skills
- Operations Management
- Employee Scheduling
- Task Delegation
- Product and Service Knowledge
- Employee Performance Evaluations
- Recruiting and Interviewing
- Cost Reduction
- Staff Development
- Sales Reporting
- Sales Strategies
- Staff Supervision
- Financial Management
- Team Motivation
- Money Handling
- Retail Operations
- Customer Relations
- Employee Performance Evaluation
- Customer Relationship Management (CRM)
- Sales Growth
- Attention to detail
- Interpersonal skills
- Team building
- Technical proficiency
- Delegation skills
- Staff training and development
- Product knowledge
Accomplishments
Graduated from Connecticut school of Finance and Management April 12,2017.
Member of the Bloomfield Rotary Club as a Treasurer 2015-2016.
Section name
As a notary public I witness, sign, and notarize legal documents.
Timeline
Assistant Manager
Liberty Bank
02.2012 - Current
Assistant Manager
Webster Bank
03.1995 - 02.2012