Experienced Administrator with a demonstrated history of working in the hospital & health care industry. Skilled in Healthcare Industry, Medicare, and Physician Relations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
Baylor Scott & White
01.2021 - 12.2021
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Assessed patients, determined needs, and managed care.
Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
Responded to crisis situations with calm and professional approach to optimize support.
DIRECTOR OF OPERATIONS
ADOBE HEALTHCARE
10.2018 - 12.2020
Increased census of Home Health from 47 to 120
Received 2 surveys on 3/2019 and 6/2020 that were deficiency free
Improved STAR rating in Home Health from 2.5 stars to 4 stars to be reported 10/2020
Enlarged geographical operations by adding a hospice office to open 10/1/2020 with a census of 45.
DIRECTOR OF OPERATIONS
SETON HOME CARE/HOSPICE
11.2016 - 08.2018
Supervise to ensure implementation of agency policy and procedures
Ensure the accuracy and time efficiency of the documentation of services provided
Employ and contract with qualified personnel
Increased 2017 referral growth from 4% to 36% with projections to reach 45% by end of 2018
Established the agency in Austin to mirror Home Care coverage into Hospice through the development of a bridge program
Collaborated with physicians and nurse practitioners to implement a palliative care program.
EXECUTIVE DIRECTOR
TEXAS HOME HEALTH
06.2015 - 11.2016
Manage the daily operations of the agency
Organize and direct the agency's ongoing functions
Administratively supervise the provision of quality care to agency clients
Instrumental in developing liver protocol for hospital readmissions with hepatologist at Main Methodist
Supervise to ensure implementation of agency policy and procedures
Ensure that the documentation of services provided is accurate and timely
Employ and contract with qualified personnel
Ensure adequate staff education and evaluations.
AREA DIRECTOR OF OPERATIONS
GIRLING HOME HEALTH/GENTIVA COMPANY
04.2015 - 06.2015
Managed daily operations for a team of 11 offices and 11 directors
Organized and directed the company's ongoing functions
Ensured that services documentation provided were timely and accurate
Responsible for a $26 M budget
Reported directly to the Regional Vice President of the company
Collaborated with the sales department to grow census through initiating weekly meetings and co-marketing.
AREA EXECUTIVE DIRECTOR
GIRLING HOME HEALTH/GENTIVA COMPANY
11.2012 - 04.2015
Managed daily operations for the largest single office within Gentiva with a census of 600
Organized and directed the company's ongoing functions
Ensured that services documentation provided were timely and accurate
Was successful in growing census from 400 to 640 in one year
Managed a team of 80 clinicians and 4 directors with a combined census of 1000
Met and surpassed budgetary goals while increasing revenues from 9M to 11.5M
Lead the Austin Unit in 2014 to have a gross profit revenue of 15.8 M.
BRANCH DIRECTOR
GIRLING HOME HEALTH/GENTIVA COMPANY
07.2011 - 11.2012
Grew census from 65 to 154 in one year
Sponsored organizations in local community
Collaborated with the marketing manager during weekly meetings to build a successful marketing strategy
Grew revenues from 900K to over 2.2 M.
BRANCH DIRECTOR
GIRLING HOME HEALTH/GENTIVA COMPANY
07.2010 - 07.2011
Resolved therapy staffing issues by developing a rehab supervisor position to hire staff
Increased revenue due to utilization of in house staffing
Decreased LUPA's and nursing visits resulting in further increases in gross revenue from 3.4 M to 4.3.
BRANCH DIRECTOR
GIRLING HOME HEALTH/GENTIVA COMPANY
04.2008 - 07.2010
Grew census from 60 to 245 with the utilization of aggressive marketing
Ranked number five by the company in 2009 as One of the Most Successful Offices.
Education
Skills
Clinical Training
Team Supervision
Staff Scheduling
Clinical assessment
Certification
Home Health Patient Satisfaction Award Winner 2020
Patient Driven Grouping Model Review Claim Demonstration
RN LEAN Leader
Administrative hours for Home Health 2020 Budgeting
Community Health Worker at Baylor Scott&White Quality Alliance, Baylor Scott&White HealthCommunity Health Worker at Baylor Scott&White Quality Alliance, Baylor Scott&White Health
Nurse Supervisor-Medical/Surgical Unit-(Colorectal and Emergency General Surgery) at Baylor University Medical Center-Baylor Scott & WhiteNurse Supervisor-Medical/Surgical Unit-(Colorectal and Emergency General Surgery) at Baylor University Medical Center-Baylor Scott & White
Patient Care Technician/ Patient Observer at Baylor Scott & White McLane Children's Medical CenterPatient Care Technician/ Patient Observer at Baylor Scott & White McLane Children's Medical Center