Cindy Reyna
Sacramento,CA
Summary
Detail-oriented Phlebotomist with extensive experience in venipuncture and capillary collections. Expert in verifying patient identity, accurately labeling specimens, and maintaining infection control standards. Ensures operational efficiency through organized supply management and equipment cleanliness. Works collaboratively with healthcare teams to resolve specimen issues and uphold HIPAA and OSHA compliance.
Overview
1
1
Language
20
20
years of post-secondary education
16
16
years of professional experience
Work History
Certified phlebotomist
Dignity Health
Sacramento
06.2010 - Current
- Performed venipuncture and capillary collections for Dignity Health patients.
- Verified patient identity using hospital protocols and requisition details.
- Labeled specimens accurately for laboratory processing and transport.
- Collected blood samples using infection control and safety procedures.
- Prepared specimens for courier pickup and department delivery.
- Communicated calmly with patients during phlebotomy procedures.
- Maintained clean phlebotomy carts and organized supply areas.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Managed workflow to prioritize stat and scheduled collections.
- Verified collection orders and communicated discrepancies to nurses.
- Processed specimens according to laboratory procedures and guidelines.
- Monitored expiration dates on reagents used during testing processes.
- Answered phone inquiries from physicians' offices regarding lab results or other requests.
- Adhered to safety regulations regarding handling of biohazardous materials.
- Labeled specimen containers accurately with patient information according to established protocols.
- Performed blood draws on patients of all ages in a safe and efficient manner.
- Provided education and instruction to patients about the procedure process.
- Maintained a clean work area including disposing of used needles properly.
- Inspected equipment regularly for accuracy and functionality.
- Provided assistance in training new phlebotomists on proper technique and protocol.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Prepared and packaged specimens for courier transport.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Entered patient information and test orders into computer systems accurately.
- Collaborated with laboratory personnel to resolve specimen issues.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary
Education
Certified Phlebotomist - Lab
Phlebotomist
02.2007 - 01.2027
Luther Burbank High School
SacramentoSkills
- Venipuncture techniques
- Venipuncture
- Capillary puncture
- Pediatric phlebotomy
- Order of draw
- Syringe method
- Sample and specimen collection
- Specimen preparation
- Proper labeling procedures
- Specimen processing
- Laboratory procedures
- Infection control
- HIPAA compliance
- Patient identification
- Patient interaction
Languages
Spanish
Native/ Bilingual
Timeline
Certified phlebotomist
Dignity Health
06.2010 - Current
Certified Phlebotomist - Lab
Phlebotomist
02.2007 - 01.2027
Luther Burbank High School