Cindy Reynoso
Minneapolis
Summary
Professional hospitality worker with a background in luxury hospitality, space planning, and personalized service. Adept at managing multiple projects with care and accuracy, and follow-through skills developed through years of creating elevated guest experiences. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Bilingual in English and Spanish, and known for having passion for helping others organize beautifully and live better. Eager to bring this mindset to The Container Store as a Part-Time Designer, offering thoughtful design solutions and inspiring, life-improving spaces.
Overview
11
11
years of professional experience
Work History
Server
Fogo De Chao
Minneapolis, MN
07.2021 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Led and managed multiple guest experiences simultaneously with precision, poise, and personal attention—reflecting the ability to handle complex, client-centered projects from start to finish.
- Trained new hires to represent the brand’s service philosophy, supporting a strong, unified team culture—aligning with The Container Store’s values.
- Acted as a brand ambassador, regularly upselling custom pairings and premium products by understanding guest needs and recommending tailored solutions.
- Assisted in arranging private dining events, working directly with planners and guests to design flow, placement, and ambiance—a clear parallel to custom space planning.
Assistant Pastry Chef
Mother Dough
Minneapolis, MN
03.2022 - 11.2024
- Cross-functioned across locations, quickly adapting to new teams and clientele, demonstrating flexibility and strong interpersonal communication.
- Played a key role in dessert design and presentation, applying detail-focused creativity—experience that directly relates to visual merchandising and organization aesthetics.
- Maintained clear communication with management and peers, managing responsibilities under pressure while prioritizing service excellence.
- Trained new staff members on proper techniques, elevating overall team performance.
- Consistently met deadlines for high-volume orders during peak business hours or special events.
Server
Sunlight
South Saint Paul, MN
09.2014 - 03.2020
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Fostered strong customer loyalty through consistent service, thoughtful attention to detail, and a warm, welcoming presence.
Education
High School Diploma -
South Saint Paul Secondary High School
South Saint Paul, MN06-2019
Skills
- Personalized Guest Experience
- Strong work ethic
- Hospitality service expertise
- Visual Presentation & Organization
- Adaptability & Team Collaboration
- Strong Verbal & Written Communication
- Time Management & Project Coordination
Timeline
Assistant Pastry Chef
Mother Dough
03.2022 - 11.2024
Server
Fogo De Chao
07.2021 - Current
Server
Sunlight
09.2014 - 03.2020
High School Diploma -
South Saint Paul Secondary High School