Summary
Overview
Work History
Education
Skills
Timeline
Server

Cindy Reynoso

Minneapolis

Summary

Professional hospitality worker with a background in luxury hospitality, space planning, and personalized service. Adept at managing multiple projects with care and accuracy, and follow-through skills developed through years of creating elevated guest experiences. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Bilingual in English and Spanish, and known for having passion for helping others organize beautifully and live better. Eager to bring this mindset to The Container Store as a Part-Time Designer, offering thoughtful design solutions and inspiring, life-improving spaces.

Overview

11
11
years of professional experience

Work History

Server

Fogo De Chao
07.2021 - Current


  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Led and managed multiple guest experiences simultaneously with precision, poise, and personal attention—reflecting the ability to handle complex, client-centered projects from start to finish.
  • Trained new hires to represent the brand’s service philosophy, supporting a strong, unified team culture—aligning with The Container Store’s values.
  • Acted as a brand ambassador, regularly upselling custom pairings and premium products by understanding guest needs and recommending tailored solutions.
  • Assisted in arranging private dining events, working directly with planners and guests to design flow, placement, and ambiance—a clear parallel to custom space planning.

Assistant Pastry Chef

Mother Dough
03.2022 - 11.2024
  • Cross-functioned across locations, quickly adapting to new teams and clientele, demonstrating flexibility and strong interpersonal communication.
  • Played a key role in dessert design and presentation, applying detail-focused creativity—experience that directly relates to visual merchandising and organization aesthetics.
  • Maintained clear communication with management and peers, managing responsibilities under pressure while prioritizing service excellence.
  • Trained new staff members on proper techniques, elevating overall team performance.
  • Consistently met deadlines for high-volume orders during peak business hours or special events.


Server

Sunlight
09.2014 - 03.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Fostered strong customer loyalty through consistent service, thoughtful attention to detail, and a warm, welcoming presence.

Education

High School Diploma -

South Saint Paul Secondary High School
South Saint Paul, MN
06-2019

Skills

  • Personalized Guest Experience
  • Strong work ethic
  • Hospitality service expertise
  • Visual Presentation & Organization
  • Adaptability & Team Collaboration
  • Strong Verbal & Written Communication
  • Time Management & Project Coordination

Timeline

Assistant Pastry Chef

Mother Dough
03.2022 - 11.2024

Server

Fogo De Chao
07.2021 - Current

Server

Sunlight
09.2014 - 03.2020

High School Diploma -

South Saint Paul Secondary High School

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Cindy Reynoso