Cindy Rios

• Human Services
• Child Welfare Services, Investigate Child Abuse and Neglect
• Consult with County Counsel
• File a petition through Juvenile Court to request jurisdiction and legal rights for a minor to ensure the safety of the minor/s
• Follow up with case consultations with respect to a child’s safety, and next step
• Interviewed individuals and families to assess needs and provide informational resources.
• San Diego County, Health & Human Services Child Welfare Service, County of San Diego HHSA Foster and Adoptive Resource Services
• Collaborated with community program leaders and advocates to make resources accessible to those in need.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Reported child abuse in accordance with legal standards of mandatory reporters.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and other communications.
• Used coordination and planning skills to achieve results according to schedule.

Supervisor Janet Barragan, MSW

619-338-2175

• Worked as a social work intern in a residential unit with foster youths
• Evaluated and monitored the behavior and well-being of youth who have been placed in foster homes on a weekly basis as secondary social worker
• Participated in treatment team reviews for case consultation and case review with foster families and foster youth
• Prepared appropriate and case summaries with treatment team input.
• Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
• Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
• Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
• Interviewed clients and family members to obtain key information for case planning and management.
• Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
• Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.

• Independent Living Skills Counselor
• Case Management: I work with adults who have a physical or mental disability
• Our clients are referred by the San Diego Regional Center
• We work with clients throughout the county of San Diego
• I have a case load of seven
• I conduct weekly visits depending on the hours set for the client and the needs each one has
• We do intake assessment, crisis intervention, work with multi-disciplinary and discuss issues with supervisor and service coordinator
• We worked with clients, Social Workers, and other service providers involved in the life of the the clients
• We have monthly, quarterly, semi-annual and annual meetings with Service Coordinators, Supervisor, client and ILS provider to discuss goals and evaluate the service provided.
• Liaised with community partners to enhance employment opportunities for individuals with disabilities.
• Handled caseload of more than 15 clients.
• Evaluated diagnostic data to determine eligibility and needed services.
• Mobilized case management system to document service delivery and case progress.
• Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
• Coordinated community resources and secured referrals.
• Assisted individuals with addressing disabilities and developing career plans.
• Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Maintained energy and enthusiasm in fast-paced environment.

• Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
• Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
• Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
• Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
• Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
• Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
• Assessed clients for abuse and neglect to compile documentation for court reports.
• Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
• Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
• Testified under oath as child advocate in family court to assist with child custody decisions.
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Supervisor Thomas C Lam, PSS

(619) 585-5185

• PSS Janet Barragan
• Contact Phone Number: 619- 585- 5289

• Health & Human Services
• Child Welfare Services
• Supervise High Vulnerable Cases between foster children and biological parents
• Supervise visits at the Mexican Consulate, Jail visits, and at Child Welfare Services office
• Document observations and intervene whenever there is an inappropriate behavior that impacts minors and their welfare
• Also, follow through active restraining orders, court orders, and recommendations by the agency., Intake/ Continuing/ Closing and Investigations Case Management
• Worked as Licensed Program Analyst conducted home assessment for potential foster parents
• Licensed home facilities, conducted annual home inspections, and conducted investigation under foster home licensed homes
• Testified in State Court for a high profile case
• Conducted case consultation with multidisciplinary participants within Child Welfare Services and with State regulators in a regular basis
• Worked in Foster Home Licensing Department supporting foster parents to maintain a safe and nurturing environment for children in foster homes
• Provided clients with community resources to support achievement of minor’s case plan goals
• Performed weekly-announced visits to the foster family homes to provide support to families
• Supervisor: Greg Khoth
• Contact Phone Number:
• Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
• Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
• Testified under oath as child advocate in family court to assist with child custody decisions.
• Collaborated with multidisciplinary teams of school psychologists, teachers and administrators to create and implement Individualized Education Plans.
• Trained specialized foster parents to care for children with severe behavioral and emotional needs.
• Developed Functional Behavioral Assessment and Positive Behavioral Intervention Plan to identify cause of problem behavior, formulate strategies to address behavior and teach new behavioral skills.
• Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
• Developed and facilitated goal-oriented psycho-education and therapy groups to improve residents' quality of life.
• Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
• Facilitated family therapy sessions between children, caregivers and siblings to remediate conflict and build healthy relationships.
• Assessed clients for abuse and neglect to compile documentation for court reports.
• Interviewed clients and family members to obtain key information for case planning and management.
• Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.
• Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
• Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.

• Type correspondence, reports, forms, requisitions, and documents from rough drafts, marginal notes, or oral instructions; excerpts and summarizes materials for indexing or reports
• Compile data, posts data and maintain records
• Perform filing in a wide variety of record keeping systems including input and retrieval of information from computerized record keeping systems
• Operate office equipment
• Screens phone calls and answers inquiries regarding County services and general departmental policy/procedures
• Serve as a receptionist providing information to the public and handle complaints
• Provide responsive, high quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner
• Sets up, catalogs and maintains physical and/or electronic filing systems
• Unpacks office supplies, equipment, and stocks supply cabinets, shelves or other similar storage areas
• Moves light office equipment, files, boxes and materials
• Performs office organization duties to ensure a safe and efficient work environment
• Purge files periodically; boxes files/records and sends to storage
• Inventories, supplies and orders/reorders
• Sort and route incoming/outgoing mail.

• San Diego New Horrizons
• Contact Phone Number: (619) 887-3571
• 4715 30th St, San Diego, CA 92116

• DaShaun Payne
• Contact Phone Number: 858-650-5724
• Produced high-quality communications for internal and external use.
• Provided clerical support, addressing routine and special requirements.
• Completed clerical tasks such as filing, copying and distributing mail.
• Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Managed data and correspondence to secure information across complex landscapes of organizational departments.
• Drafted common document templates to reduce time spent creating documents from scratch.
• Verified accuracy of business records by consistently updating customer information.
• Developed presentations and generated reports to facilitate office operations.
• Interacted with customers by phone, email or in-person to provide information.
• Streamlined document processing to improve traceability.
• Maintained company handbook to outline policies and provide insights to company mission and values.
• Created detailed expense reports to facilitate reimbursement for business expenses incurred.
• Supported staff on special assignments and ad hoc projects.
• Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Excel, Word, Power Point, and Notebook database.