CINDY RODRIGUES
Old Colony YMCA
Bridgewater,Massachusetts
13
years of professional experience
2
Languages
Results-driven Management Professional experienced in combining management skills with clinical expertise to enhance operations and client care. Led teams in developing comprehensive treatment plans, significantly improving patient outcomes. Emphasized collaboration and adaptability to changing priorities, ensuring consistent team success.
Work History
TREATMENT MANAGER/ DIRECTOR
2 Years 10 Months- Supervised daily operations of Center in collaboration with OCC, implementing programs and services in accordance with statutes and policies, while overseeing on-site staff and coordinating with service providers, including probation and parole officers.
- Additionally, I provided direct clinical services to Center participants, including conducting intakes, assessments, and orientations. As part of my role, I am also responsible for preparing required reports and statistics, and actively participating in ongoing working group meetings.
- Assisted in evaluation, modification, and expansion of Center services and programs by developing new approaches to address changing needs, providing administrative support, and coordinating with courts and criminal justice agencies to improve service delivery.
- Collaborated with OCC management to maintain and develop handbooks and manuals for the Center. Provided required reports to the Regional/Program Manager and maintained ongoing communication with them.
- Worked within the approved budget and documented all expenditures. Participated in community relations activities, such as conferences and panels, to promote the Center and engage with community resources. Fulfilled other duties assigned by the Regional/Program Manager and attended training sessions to maintain certifications.
- Recruited, trained, supervised, and evaluated staff at the Center, including college interns and volunteers. Managed the budget for the Center while adhering to all fiscal policies and procedures and assisted in developing the Center budget.
TREATMENT MANAGER/ DIRECTOR
2 Years 10 Months- In my role, I work closely with OCC to supervise the daily operations of the Center. This involves implementing programs and services within the Center in accordance with statutes and existing policy and procedure. I also have the responsibility of supervising the on-site staff and coordinating with other on-site service providers, such as probation officers, parole officers, program monitors, and OCC.
- Additionally, I provided direct clinical services to Center participants, including conducting intakes, assessments, and orientations. As part of my role, I am also responsible for preparing required reports and statistics, and actively participating in ongoing working group meetings.
- Assisted in evaluating, modifying, and expanding services and programs at the Center, developing new approaches to meet evolving needs. Provided administrative support and coordinated sanctions, services, and activities while collaborating with courts and criminal justice agencies to enhance service delivery.
- Collaborated with OCC management to maintain and further develop handbooks and manuals for the Center. Provided required reports to the Regional/Program Manager and maintained ongoing communication with them.
- Worked within the approved budget and documented all expenditures. Participated in community relations activities, such as conferences and panels, to promote the Center and engage with community resources. Fulfilled other duties assigned by the Regional/Program Manager and attended required training sessions to maintain certifications.
- Recruited, trained, supervised, and evaluated staff at the Center, including college interns and volunteers. Managed the budget for the Center while adhering to all fiscal policies and procedures and assisted in developing the Center budget.
Therapist
4 Months- Delivered individual psychotherapy using evidence-based interventions tailored to client needs.
- Conducted intake assessments and developed treatment plans aligned with clinical goals.
- Documented sessions accurately in electronic health records and maintained compliance standards.
- Coordinated care with psychiatrists, case managers, and other providers to support continuity.
- Facilitated crisis intervention and safety planning for clients experiencing acute distress.
- Applied trauma-informed approaches to build rapport and strengthen therapeutic engagement.
- Guided clients through coping strategies, relapse prevention, and self-management skills.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Assessed clients' mental health needs, developed treatment plans and monitored progress.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
- Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
- Developed and maintained relationships with referral sources to support continuity of care.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Field Placement Student
1 Year- Assisted with intake, attendance tracking, and member information updates in program records.
- Documented observations and progress notes accurately for supervisor review and follow-up.
- Communicated with community partners to reinforce service plans and program expectations.
- Promoted critical thinking skills by incorporating problem-solving activities into daily lessons.
- Implemented risk/needs assessments with high risk clients
- Created treatment plans with clients
- Ran Cognitive Behavior Therapy (CBT) groups
- Tracked clients' progress
- Met with Field Placement Supervisor weekly to discuss case load
- Created and reviewed process recording with Professor and Field Placement Supervisor.
- Utilized Motivation Interviewing with Clients
Activities Coordinator
1 Year- Facilitated group sessions supporting engagement, socialization, and behavioral stabilization.
- Coordinated daily therapeutic activities aligned with patient treatment plans and unit routines.
- Collaborated with interdisciplinary teams to adjust activities for changing patient needs.
- Documented patient participation, observations, and response to interventions in clinical records.
- Adapt activities based on patients’ cognitive, emotional, physical, and psychiatric needs.
- Encourage participation while respecting patients’ individual preferences and treatment goals.
- Maintain a structured, safe, and supportive therapeutic environment.
- Assist with developing individualized activity plans when appropriate.
- Coordinated arts and crafts, games, exercise, music, relaxation, wellness, and community-building activities.
- Support patients in identifying healthy leisure activities and alternatives to maladaptive coping behaviors.
- Incorporate CBT-, DBT-, mindfulness-, and recovery-oriented concepts into appropriate programming.
SENIOR CLINICAN
4 Months- As a dedicated professional in management and clinical work, my objective is to ensure the consistent delivery of casework services in alignment with the operating policies of the Office of Community Corrections (OCC) and other regulatory agencies. Fostered culture of learning, respect, and empowerment within agency while upholding mission and strategic plan. Conducted thorough intake assessments, developed treatment plans, and provided regular feedback to participants to support their rehabilitation journey. Additionally, I will utilize technology for programming needs, maintain accurate participant data in the system, and audit and correct clinical files. I am committed to attending meetings, facilitating clinical meetings, and providing supervision to staff when needed. With a willingness to participate in program development and collaborate with other agencies, I aim to contribute to the overall success and growth of the organization.
- Conducted clinical assessments and developed individualized treatment plans for youth and families.
- Provided crisis intervention and de-escalation support during behavioral and emotional emergencies.
- Coordinated referrals with community providers, schools, and internal program staff.
Senior Clinican
4 Months- As a dedicated professional in management and clinical work, my objective is to ensure the consistent delivery of casework services in alignment with the operating policies of the Office of Community Corrections (OCC) and other regulatory agencies. I aim to foster a culture of learning, respect, and empowerment within the agency, while upholding its mission and strategic plan. Conducted thorough intake assessments, developed treatment plans, and provided regular feedback to participants to support rehabilitation journeys. Additionally, I will utilize technology for programming needs, maintain accurate participant data in the system, and audit and correct clinical files. I am committed to attending meetings, facilitating clinical meetings, and providing supervision to staff when needed. Participated in program development and collaborated with other agencies to enhance organizational success and growth.
- Conducted clinical assessments to identify participant needs and guide individualized service plans.
- Delivered counseling interventions aligned with YMCA behavioral health and wellness programming.
- Collaborated with multidisciplinary teams to coordinate care and support client progress.
Clinican
1 Year- Ensured compliance of casework services with the operating policies of the Office of Community Corrections and other regulatory agencies.
- Conducted behavioral health assessments and developed individualized treatment plans for youth and families.
- Provided crisis intervention and de-escalation support during urgent behavioral episodes.
- Documented clinical progress notes, service plans, and compliance records with accuracy.
case manager
1 Year 4 Months- Assessed clients' physical and mental wellbeing, needs, preferences, and abilities to create personalized care plans. It also includes collaborating with clients, their support networks, and healthcare professionals to implement these care plans. The role required listening to clients' concerns and providing counseling or intervention. Recorded clients' progress by documenting referrals, home visits, and other important interactions. Evaluated clients' progress and adjusted care plans to enhance outcomes. Finally, following up with discharged clients to ensure their satisfaction with services and to monitor their ongoing physical and mental health is also a responsibility.
- Coordinated client service plans, aligning resources with needs and follow-up requirements.
- Documented case notes accurately, maintaining compliant records and timely updates.
- Assessed client situations to identify barriers, risks, and appropriate support options.
ENROLLRD AS A FULL-TIME UNDERGRADUATE STUDENT
2 Years 5 Monthsprogram director
5 Years- Initiated and set goals for programs based on the strategic objectives of the organization. Must plan the entire program, including establishing deadlines, milestones, and processes. Developed and approved budgets and operations. Will need to devise evaluation strategies to monitor performance and identify areas for improvement. Supervised program and project managers, providing feedback and resolving complex issues. Enhanced efficiency and productivity by applying change, risk, and resource management principles. Reviewed reports prepared by managers to assess progress and address issues. They must ensure that program operations and activities comply with legal guidelines and internal policies. Kept senior management informed through detailed and accurate reports and presentations.
- Directed daily program operations, ensuring compliance with policies, licensing, and person-centered service standards.
- Supervised staff schedules, performance, and coaching to maintain consistent support delivery.
- Coordinated individual service plans with families, case managers, and interdisciplinary teams.
Education
msw/mental health
bachelor’s - christian ministry/psychology
dean’s list
high school diploma
Skills
Clinical documentation
Program Coordination
Mental health assessment
Evidence-based practices
Substance abuse treatment
Clinical documentation management
Evidence-based interventions
Behavioral health
Data Analysis
Mental health evaluations
Dual diagnosis treatment
Treatment plan development
Interdisciplinary collaboration
Critical Thinking
Substance use treatment
Accomplishments
- Supervised team of 12 staff members.
Personal Information
Title: TREATMENT MANAGER/ DIRECTOR
Training
- MRT (Moral Reconation Therapy)
- ORAS (Ohio Risk Assessment System)
- Change Company Trainings
- MI Training (Motivation Interview)
- Criminal Conduct Substance Use Training
Languages
English
Full Professional
Portuguese
Professional Working
Timeline
Therapist
Northeast Health Services
03.2026 - 07.2026Read More
Field Placement Student
Old Colony YMCA
08.2024 - 08.2025Read More
TREATMENT MANAGER/ DIRECTOR
OLD COLONY YMCA
12.2023 - CurrentRead More
TREATMENT MANAGER/ DIRECTOR
Old Colony YMCA
12.2023 - CurrentRead More
SENIOR CLINICAN
OLD COLONY YMCA
08.2023 - 12.2023Read More
Senior Clinican
Old Colony YMca
08.2023 - 12.2023Read More
Activities Coordinator
McLean Hospital
01.2023 - 01.2024Read More
Clinican
Old Colony YMCA
08.2022 - 08.2023Read More
case manager
advocates inc.
04.2021 - 08.2022Read More
ENROLLRD AS A FULL-TIME UNDERGRADUATE STUDENT
11.2018 - 04.2021Read More
program director
the mentor network
11.2013 - 11.2018Read More
eastern nazarene college
bachelor’s from christian ministry/psychology
Read More
brockton high school
high school diploma
Read More
simmons university
msw/mental health
Read More