CINDY RODRIGUEZ
HICKORY,NC
Summary
Hands-on dental support professional bringing chairside assistance, infection control, patient charting, and restorative procedure prep to busy practices. Strong skills in digital imaging, Open Dental, OrthoTrac, and bilingual Spanish support help keep appointments organized and patients informed.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Dental Assistant II
Maiden Family Dentistry
Maiden, NC
08.2025 - Current
- Assisted the dentist during examinations, fillings, root canals, extractions, crowns, bridges, and restorative procedures to ensure efficient patient care.
- Provided chairside assistance by passing instruments, spraying water, suctioning fluids, and mixing materials to support the dentist during procedures.
- Captured dental X-rays, including bitewings, periapicals, panoramic, and CBCT images, and supported clinical image review.
- Sterilized instruments and kept infection control standards across practice.
- Recorded patient histories and maintained accurate dental charts.
- Explained post-visit instructions and calmed patient concerns during appointments.
- Maintained adequate inventory of dental supplies to support daily operations, and kept operatories organized throughout practice.
- Cleaned equipment, sanitized treatment rooms, and restocked supplies after each patient visit to keep areas clean and ready for the next patient.
ORTHODONTIC ASSISTANT
Herring Orthodontics
Hickory, NC
07.2017 - 08.2025
- Assisted orthodontists during bracket placement, wire changes, and appliance adjustments.
- Supported orthodontist during clinical tasks such as taking impressions, fitting bands, and placing arch wires.
- Captured accurate X-rays and photos to assist with diagnoses and treatment planning.
- Used iTero 3D scanner for advanced imaging to improve diagnostic accuracy and patient satisfaction.
- Collected patient impressions, digital scans, and diagnostic records for treatment planning.
- Maintained accurate patient charts, progress notes, and treatment documentation.
- Verified insurance coverage and scheduled appointments to support clinic workflow and patient satisfaction.
- Streamlined appointment scheduling to optimize patient flow and enhance overall satisfaction.
- Prepared treatment rooms, instruments, and sterilized equipment for orthodontic procedures.
- Translated for Spanish-speaking patients to improve communication and understanding.
- Managed social media accounts and developed engaging content to enhance patient engagement and attract new clients.
RECEPTIONIST/CLINICAL ASSISTANT/INTERPRETER
Carolina Foot & Ankle
Hickory, NC
07.2015 - 09.2016
- Managed patient registration and medical records, ensuring accuracy and compliance.
- Scheduled appointments to optimize clinic workflow and minimize patient wait times.
- Assisted in clinical procedures, ensuring patient comfort.
- Managed incoming calls with professionalism, providing excellent customer service.
- Handled billing and insurance verification, facilitating smooth financial transactions for patients.
RECEPTIONIST/TRANSLATOR
Unifour Pediatrics
Conover, NC
10.2013 - 05.2015
- Facilitated communication for Spanish-speaking patients, enhancing service accessibility.
- Translated medical documents to enhance patient understanding and compliance.
- Scheduled and coordinated appointments to streamline daily operations.
- Managed patient records to maintain accuracy and safeguard confidentiality.
Education
Certified DAIH - Orthodontics
Lake Norman Dental Assisting School
Mooresville, NC03-2017
Foundations of Professional Interpretation - Health and Human Services
Wake Forest School of Medicine
Winston Salem, NC05-2015
Skills
- Clinical expertise
- Chairside assistance support
- Digital radiography
- Itero scanning technology
- Orthodontic software
- E-clinical works
- Dental charting
- Sterilization protocols adherence
- Appointment scheduling efficiency
- Insurance verification
- Patient communication
- Team collaboration
- Attention to detail
- English and Spanish proficiency
- Office software proficiency
- Dental marketing
- First aid and CPR certification
Personal Information
Title: Orthodontic Assistant / Dental Assistant II
LANGUAGES
Spanish (Highly proficient).
Certification
- NEXT STEP FORWARD DENTAL ASSISTING TRAINING AND
EDUCATION CORONAL POLISHING CERTIFICATE
Timeline
Dental Assistant II
Maiden Family Dentistry
08.2025 - Current
ORTHODONTIC ASSISTANT
Herring Orthodontics
07.2017 - 08.2025
RECEPTIONIST/CLINICAL ASSISTANT/INTERPRETER
Carolina Foot & Ankle
07.2015 - 09.2016
RECEPTIONIST/TRANSLATOR
Unifour Pediatrics
10.2013 - 05.2015
Certified DAIH - Orthodontics
Lake Norman Dental Assisting School
Foundations of Professional Interpretation - Health and Human Services
Wake Forest School of Medicine