Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cindy Sagredo

Union City,NJ

Summary

Proven expertise in financial software and problem-solving, honed across roles at The Carlyle Hotel and beyond. Excelled in enhancing customer satisfaction and reducing financial discrepancies, demonstrating a strong ability to manage both accounts and teams effectively. Skilled in Microsoft Excel and ADP Payroll, with a track record of improving operational efficiency.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Accounts Receivable Clerk

The Carlyle Hotel
New York, NY
05.2024 - Current
  • Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
  • Generate monthly billing statements and invoices for HCOC and extended stay guests.
  • Negotiated payment plans with delinquent accounts.
  • Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
  • Prepared and submitted accounting documents and reports for review, authorization and processing.
  • Checks city ledger payment from Property Management System report including employee ledger settlements.
  • Audits banquet event orders carefully and resolve discrepancies.
  • Posts daily payment transactions received in the bank statement (wire transfer and check)

Accounts Payable Clerk

The Carlyle Hotel
New York , NY
12.2021 - 04.2024
  • Reviewed employee expense reports for compliance with company policy guidelines.
  • Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
  • Communicate with vendors regarding payment inquiries, discrepancies, or issues with invoices.
  • Successfully managed and organized all vendor contracts, Certificates of Insurance, and hotel licenses by maintaining accurate records in the Trackado system, ensuring compliance and easy accessibility.
  • Verify the accuracy and completeness of invoices.
  • Reconcile accounts payable statements.
  • Assist in month-end and year-end closing processes.
  • Prepare and maintain reports related to accounts payable activities.
  • Ensure compliance with company policies, procedures, and relevant regulations.
  • Ensure that payments are made in a timely manner.
  • Route vendor bills to the proper individuals for approval using the AP functions within the accounting software, Sun System. This requires:

o Uploading the vendor bill.

o Coding the bill in the system.

o Ensure that every invoice has a PO created in birchstreet system and after posting the invoice in Sun System the PO is closed.

o Selecting the first approver.

o Assuring that a second approver also reviews the bill.

o Once a bill has been approved process the bill for payment. The bill may be paid by check or Wire Transfer.

o Present the checks payments to the authorized check signers so that either the checks are signed.

o Assure that all checks are put in envelopes with appropriate backup and are mailed to recipients.

Assistant Stewarding Manager

The Carlyle Hotel
New York, NY
12.2018 - 11.2021
  • Established procedures for receiving, storing, preparing food items according to health code regulations.
  • oversee the operation of food services for multiple outlets, manage inventory, and handle orders for the wine cellars.
  • Accountable for managing a team of 23 associates, including kitchen staff, janitorial staff, barbacks, and overnight teams.
  • Conducted regular inspections of work areas to ensure that they are kept clean and organized at all times.
  • Created a comprehensive training program for new stewards ensuring they understand their duties properly.
  • Managing purchasing orders for both equipment and inventory on a monthly basis, as well as performing regular training sessions to support team development.
  • Conduct weekly audits to assess performance and ensure standards are being met.
  • Directly involved in the hiring process, team development, and performance management, while also providing support to the Executive Steward and remaining flexible to adapt to any operational changes as they arise.

Administrative Manager

Promaco De Oriente, C.A
Puerto Piritu, Anzoategui - Venezuela
12.2014 - 08.2015
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Tracked and analyzed expenditures to deliver budgets and financial reports.
  • Managed purchase requisitions and approvals for all department equipment and supplies.
  • Identified any errors or discrepancies in invoice calculations before sending out bills.
  • Created and managed customer accounts, including pricing and payment terms.
  • Created financial management mechanisms to minimize financial risk to business.
  • Prepared purchase orders and expense reports.
  • Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
  • Issued employees' paychecks and statements of earnings and deductions electronically.
  • Prepared reports related to payroll activities such as taxes, benefits, vacation accruals.

Human Resources Administrative Assistant

Parking Beach, C.A
Lecheria, Anzoategui - Venezuela
10.2011 - 11.2014
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Prepared reports on employee absences, turnover rates, recruitment activities and other areas of interest.
  • Managed employee attendance tracking systems using timekeeping software applications.
  • Initialized background checks for potential new hires.
  • Prepared and set up new employee orientations.
  • Maintained confidential files for employees, health benefits, payroll records and other related documents.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Reviewed customer accounts regularly to identify discrepancies in billing or payment history.
  • Managed accounts receivable and payables processes, including invoicing, payments, and collections.
  • Monitored loans and accounts payable to confirm payments are current.
  • Reconciled bank statements on a regular basis.
  • Reduced financial discrepancies by verifying accounting statements.
  • Handled accounts payable and receivable, including invoicing and payment processing.

Administrative Assistant

INSTOR,C.A
Puerto Piritu, Anzoategui - Venezuela
01.2009 - 09.2011
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Preparation of Proformas Invoices.
  • Conducted regular reviews of existing processes and made recommendations for improvements.

Education

Superior Technician of Information Technology - Information Technology

University Institute of Technology
Anzoategui - Venezuela
07-2010

Systems Engineering - Computer Information Systems

Polytechnic University, Santiago Marino
Anzoategui - Venezuela

Skills

  • Activity reporting
  • Invoice generation
  • General ledger maintenance
  • Financial software
  • Invoice and payment processing
  • Transaction recording
  • Microsoft Excel
  • Credit management
  • Aging report analysis
  • Problem-solving
  • Spreadsheets and journal entries
  • Accounts reconciliation
  • Invoice processing
  • Payment allocation
  • Account monitoring
  • ADP Payroll
  • Birchstreet System
  • Trackado System
  • Sun System

Accomplishments

  • Extraordinary Award 4th Quarter 2024 at the Carlyle Hotel.

Certification

  • Harassment Prevention Training
  • Leading Quality Assurance LQA Training
  • Service Quality HIIT Training
  • Information Security Training

Timeline

Accounts Receivable Clerk

The Carlyle Hotel
05.2024 - Current

Accounts Payable Clerk

The Carlyle Hotel
12.2021 - 04.2024

Assistant Stewarding Manager

The Carlyle Hotel
12.2018 - 11.2021

Administrative Manager

Promaco De Oriente, C.A
12.2014 - 08.2015

Human Resources Administrative Assistant

Parking Beach, C.A
10.2011 - 11.2014

Administrative Assistant

INSTOR,C.A
01.2009 - 09.2011

Superior Technician of Information Technology - Information Technology

University Institute of Technology

Systems Engineering - Computer Information Systems

Polytechnic University, Santiago Marino
Cindy Sagredo