Summary
Overview
Work History
Education
Skills
Timeline
Generic

CINDY SCHLINK

Frostproof,FL

Summary

Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through [Number] years of experience in office environments. History of improving processes and increasing team efficiency.

Overview

21
21
years of professional experience

Work History

Office Coordinator

Westside Ridge
09.2015 - 08.2016
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Efficiently supervised filing, sorting and handling incoming and outgoing mail.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Routed correspondence to facilitate timely communication between team members, customers and vendors.
  • Tracked records, filed documents and maintained communication between clients to manage office activities.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
  • Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
  • Reconciled account files and produced monthly reports.
  • Monitored vendor accounts and product updates to verify competitive pricing.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Reported to senior management on organizational performance and progress toward goals.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Monitored front areas so that questions could be promptly addressed.
  • Kept high average of performance evaluations.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Lead Title Clerk

Winona County License Center
07.1995 - 05.2015
  • Performed data entry and other administrative tasks to keep records and files organized and accurate.
  • Communicated with customers to resolve common title issues.
  • Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
  • Received and processed paperwork for titles, new license plates, and renewals.
  • Entered title and vehicle information into database.
  • Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
  • Contacted [State] Motor Vehicle Department to determine status of pending titles.
  • Organized and prepared tax and title documents to transfer ownership of property.
  • Kept up-to-date with state and federal regulations to prevent errors and fraud.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Handled cash and credit card payments accurately.
  • Calculated and remitted state sales tax, service, and other charges.
  • Managed and reconciled accounts to finalize accurate and complete financial transactions.
  • Collected taxes and fees, submitted payments and issued receipts.
  • Coordinated price adjustment between buyers and sellers.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.
  • Utilized various online databases and public land records to verify ownership information.
  • Researched ownership interests and liens on real estate properties.
  • Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
  • Examined and verified [Number] titles weekly.

Education

High School Diploma -

Lewiston Altura High School
Lewiston, MN
06.1973

Skills

  • Office Management
  • Mail Handling
  • Cost Control
  • Inventory Auditing
  • Special Requirements
  • Travel Coordination
  • Opening and Closing Offices
  • Office Organization
  • Office Supply Ordering
  • Call Forwarding
  • Information Protection
  • Appointment Confirmation
  • Mail Sorting
  • Filing Understanding
  • Administrative Duties
  • Reminder Calls
  • Data Communications
  • Developing Office Systems
  • Greeting Visitors
  • Knowledge of Office Equipment
  • Sensitive Information Handling
  • Microsoft Office
  • Maintaining Office Records
  • Business Correspondence
  • Customer Service
  • Report Preparation and Analysis
  • Handling Complaints

Timeline

Office Coordinator

Westside Ridge
09.2015 - 08.2016

Lead Title Clerk

Winona County License Center
07.1995 - 05.2015

High School Diploma -

Lewiston Altura High School

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CINDY SCHLINK