Summary
Overview
Work History
Education
Skills
Timeline

Cindy Shellenberger

Nashville,TN

Summary

Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed. Talented and skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and case files and coordinate effectively with witnesses and experts.

Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction. Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Legal Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Legal Assistant

Morgan And Morgan
07.2022 - Current
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Get Health records and itemized bills.
  • Send health notices to the insurance companies and Medicare and Medicaid
  • Send out LOR's to the establishment's


Disputes Paralegal

Ask an Adjuster
12.2020 - 07.2022
  • Processed incoming mail, determined next steps required, and completed calendaring in docket system
  • Open new case files with appropriate correspondence, pleadings, and discovery information based on type of case
  • Assisted attorney in trial phase of litigation by reviewing local court for correct preparation of trial documents
  • Coordinated expert disclosures, including monitoring deadlines and preparing records
  • Subpoenaed records and obtained documents from depositories
  • Collaborated with team members to meet daily demands and handle challenging projects
  • Developed solid relationships with staff, customers, and vendors.

Front Office Lead

Naturenao
06.2019 - 12.2020
  • Preserved customer loyalty by quickly and completely resolving complaints
  • Improved staff performance through continuous monitoring and training updates
  • Empowered employees to independently resolve problems and disputes
  • Covered daily office workloads through effective staffing and resource coordination
  • Motivated employees to continuously grow knowledge and enhance abilities
  • Developed and enhanced policies covering administrative processes
  • Supervised work of office, administrative, and customer service employees to verify adherence to quality standards, deadlines, and proper procedures
  • Resolved customer complaints and answered customers' questions regarding policies and procedures
  • Assisted customers with sales and service needs
  • S

Optician, Third Key

America's Best Contacts And Glasses
06.2017 - 06.2019
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Assisted General Manager with scheduling, interviewing and other administrative tasks associated with successfully running store.
  • Counted registers and cleaned and secured shop at end of shift.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
  • Educated clients about how to adapt to, wear and care for eyeglasses.
  • Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
  • Recorded measures accurately and placed orders with eyeglass manufacturers.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.

Education

Paralegal Degree - Paralegal

Bryant And Stratton College, Albany, NY
03.2018

Skills

  • Document Control Suppo
  • Legal Research
  • Case Management
  • Office Administration
  • Client Support
  • Meeting Preparation
  • Team Oriented
  • Credit Disputes
  • Identifying Client Goals
  • Customer Relationship Management
  • Assisting Lawyers

Timeline

Legal Assistant - Morgan And Morgan
07.2022 - Current
Disputes Paralegal - Ask an Adjuster
12.2020 - 07.2022
Front Office Lead - Naturenao
06.2019 - 12.2020
Optician, Third Key - America's Best Contacts And Glasses
06.2017 - 06.2019
Bryant And Stratton College - Paralegal Degree, Paralegal

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Cindy Shellenberger