Proactive Home Management Specialist with extensive experience overseeing home finances, child care, homeschool education, and maintenance. Demonstrated skills in managing front desk operations, customer service, and cash transactions. Bringing strong organizational abilities and a commitment to creating efficient and welcoming environments. Ability to multitask, and strong attention to details.
Overview
32
32
years of professional experience
Work History
Home Management
Self Employed
01.2008 - Current
Managed home finances.
Oversaw child care from birth onward.
Oversaw homeschool education.
Oversaw home cleanliness and food preparation.
Oversaw home and vehicle maintenance.
Receptionist, Administrative Assistant
Diversified Materials Company
02.2004 - 01.2008
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Receptionist Administrator
Star News of Chula Vista
01.2002 - 02.2004
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Managed multi-line phone system, ensuring prompt and courteous service to callers.
In charge of all filing of documents, as well as pulling files for all associates.
Wrote obituaries.
Receptionist
Rico Packaging
12.1999 - 12.2001
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
In charge of all files, and distribution of files requested.
Administrative Coordinator
The Scent Factory
10.1996 - 12.1999
Maintained a well-organized filing system to ensure easy access to important records and documents.
Pulled product, and labeled product for distribution.
Prepared product for shipment, labeled product for shipping.
Oversaw incoming and outgoing packages.
Oversaw printing of labels for products.
Occasional answering of phones and receiving orders, as well as taking of payments.
Sales Associate
Oshman's Sporting Goods
07.1994 - 10.1996
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Sales Associate
Mervyn's Department Store
07.1992 - 06.1994
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.