Cindy Smith
Bayonne,NJ
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Office Manager
Carepoint Health - Christ Hospital, Formally Christ Hospital
Bayonne, NJ
10.2021 - Current
- Managed 6 doctors primary care, podiatries, bariatrics and endocrinologist
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ensured compliance with applicable laws regarding employment practices.
- Provided training to new hires on office policies and procedures.
- Delegated work to staff, setting priorities and goals.
Medical Receptionist
Carepoint Health - Christ Hospital, Formally Christ Hospital
Bayonne, NJ
06.2014 - 10.2021
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Medical Receptionist
Hudson Digestive Health Center
Bayonne, NJ
09.2008 - 06.2014
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals for specialist care when requested by physicians or patients.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Education
High School Diploma -
Gordon Graydon Memorial S. S.
Canada 05-1993
Skills
- Compliance Monitoring
- Inventory Control
- Workforce Management
- Employee Supervision
- Billing
- Staff Training
- Organizational Skills
- Documentation and control
- Office management
- Organizational skills
- Staff Management
- Strategic planning
- Friendly nature
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Office Manager
Carepoint Health - Christ Hospital, Formally Christ Hospital
10.2021 - Current
Medical Receptionist
Carepoint Health - Christ Hospital, Formally Christ Hospital
06.2014 - 10.2021
Medical Receptionist
Hudson Digestive Health Center
09.2008 - 06.2014
High School Diploma -
Gordon Graydon Memorial S. S.
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