Cindy Smith
Rye,CO
Summary
Adept at fostering community safety and compliance, my tenure at Manitou Springs honed my investigative abilities and zoning laws expertise. Collaborating effectively across teams, I enhanced code enforcement processes and public understanding, achieving significant compliance improvements. My approach blends critical thinking with clear communication, driving successful outcomes in complex legal and regulatory environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer II
Manitou Springs
10.2020 - 01.2024
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
- Enforced compliance with city regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Leveraged strong negotiation skills to resolve disputes between neighbors regarding shared responsibility for maintaining properties in accordance with local codes.
- Enhanced public awareness of local codes and regulations by developing educational materials and conducting informational sessions.
- Streamlined the code enforcement process for faster resolutions through diligent record-keeping and timely communication with property owners.
- Promoted transparency in the code enforcement process by creating and distributing reports on department activities, successes, and areas for improvement.
- Assisted in updating local ordinances for greater clarity and alignment with state or federal standards, promoting easier understanding among residents.
- Provided expert testimony in court proceedings related to code enforcement cases, aiding in the successful prosecution of violators.
- Supported legal proceedings by providing accurate documentation of violations and actions taken, contributing to successful case outcomes.
- Coordinated efforts with law enforcement agencies when necessary to address criminal activity related to code violations, such as illegal dumping or unlicensed construction work.
- Patrolled assigned area to identify and evaluate problems.
- Conducted various field investigations.
- Contributed to community well-being by enforcing environmental codes related to waste disposal, stormwater management, and pollution control.
- Implemented proactive measures to identify potential code violations before they escalated into more serious issues.
- Collaborated with other city departments to address complex code violations, ensuring efficient resolution of issues.
- Reduced repeat offenses by working closely with property owners to develop feasible compliance plans.
- Conducted regular training sessions for new Code Enforcement Officers, sharing best practices for inspections, documentation, and case management procedures.
- Prepared evidence in support of legal actions taken.
- Maintained up-to-date knowledge of relevant laws and regulations, enabling effective interpretation and enforcement of local codes.
- Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.
- Prepared documentation by writing notes, organizing official interview records, compiling inspection reports and maintaining supporting documents.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
- Identified safety concerns and documentable fire code violations in new constructions and existing structures.
- Completed thorough reviews of kitchen hoods, ductwork and exhaust systems to determine hazardous conditions and remove materials of concern.
- Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws and accepted standards.
- Subpoenaed and interviewed witnesses, property owners and building occupants to obtain information and sworn testimony.
- Secured scenes and warned general public of investigation perimeters to prevent tampering or damage to evidence.
- Directed dispatching and emergency response procedures for personnel managing service calls and emergency situations.
- Recorded scene layout, damage and findings by drafting diagrams, numbering items and taking photographs.
- Checked various multi-family residential and business construction sites to determine fire code compliance.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Testified in hearings, distributed information and collaborated with attorneys to prosecute offenders.
- Provided expert testimony in court proceedings regarding relevant fire codes, safety concerns, findings of investigations and noted violations.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Conducted interviews of witnesses, coordinated with experts and communicated with insurance company representatives to gather information.
Planner III / Code Enforcement Officer
Town of Gypsum
03.2008 - 03.2019
- Collaborated with cross-functional teams to align goals and ensure project success.
- Optimized inventory control, reducing waste and improving costefficiency.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Presented progress reports regularly to senior management during project updates meetings.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
- Prepared reports and presentations to communicate findings and recommendations to decision-makers.
- Successfully navigated complex zoning challenges, collaborating with legal experts to adjust plans and secure necessary approvals.
- Improved stakeholder satisfaction by effectively communicating project updates and incorporating feedback into planning strategies.
- Conducted detailed risk assessments for upcoming projects to mitigate potential issues with proactive solutions.
- Led community engagement sessions to gather input for urban development projects, ensuring plans met needs of diverse stakeholders.
- Streamlined project timelines, coordinating with multiple departments to ensure on-time delivery of planning initiatives.
- Enhanced strategic planning processes with comprehensive market analysis, identifying key growth opportunities.
- Facilitated cross-functional team meetings to align project objectives and foster collaboration among departments.
- Streamlined permit acquisition processes, liaising with government agencies to ensure compliance with regulatory requirements.
- Optimized resource allocation by developing comprehensive project budgets, closely monitoring expenditures throughout project lifecycles.
- Boosted public awareness of planning initiatives by designing and executing effective communication campaigns.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Education
Master of Arts - MBA / Project Management
Maryville University of Saint Louis
St. Louis, MO05-2023
Bachelor of Science - Environmental Science
University of Wisconsin of Green Bay
Green Bay, WI05-2006
High School Diploma -
Muskego High School
Muskego, WI06-1994
Skills
- Clear communication skills
- Safety building code knowledge
- Investigative abilities
- Legal Compliance
- Building plan interpretation
- Zoning laws expertise
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Reliability
- Critical Thinking
- Hazard Identification
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Documentation skills
- Public Safety
- Conflict Resolution
- Risk Assessment
Certification
- Basic Code Enforcement CACEO 2008
- Advanced Code Enforcement CACEO 2009
- ICC-Property Maintenance and Housing Authority
- ICC-Building Permit Tech
- ICC-Zoning Inspector
Timeline
Code Enforcement Officer II
Manitou Springs
10.2020 - 01.2024
Planner III / Code Enforcement Officer
Town of Gypsum
03.2008 - 03.2019
Master of Arts - MBA / Project Management
Maryville University of Saint Louis
Bachelor of Science - Environmental Science
University of Wisconsin of Green Bay
High School Diploma -
Muskego High School
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