Summary
Overview
Work History
Skills
Timeline
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CINDY SPIERS

Perkinston,MS

Summary

Accomplished Support Services professional with over 20 years of operations management bringing proven expertise in housekeeping and Food & Nutrition operations and practices. Manages activities with good understanding of current needs and future targets. Offers excellent project management and team leadership abilities.

Overview

13
13
years of professional experience

Work History

Director of Food and Nutrition

Cura Hospitality
Poplarville, MS
08.2024 - Current
  • Developed, implemented and monitored food service policies and procedures.
  • Identified areas for improvement within the food services department through periodic evaluations and audits.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversees food preparation, production, and presentation according to quality standards.
  • Reconcile daily transactions, balance cash registers, and make weekly deposits of earnings at the bank.
  • Ensure compliance with all applicable health codes and regulations.
  • Promotes safe working conditions by monitoring safety procedures and equipment.
  • Performs safety inspections of equipment used by kitchen personnel.
  • Provides leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Support Services Manager

Garden Park Medical Center
Gulfport , MS
02.2012 - 08.2023
  • Superior customer service.
  • Active listening.
  • Judgment and Decision Making
  • Regulatory compliance.
  • Time Management.
  • Education and Training.
  • Critical Thinking.
  • Complex problem solving.
  • Verbal communication.
  • Created weekly schedules for team members and enforced timely shift start and end times.
  • Conducted regular meetings with staff to address issues, provide guidance, and develop strategies to improve customer satisfaction levels.
  • Coordinated resources across departments to resolve customer complaints in a timely manner.
  • Developed and implemented policies, procedures, and standards for support services operations.
  • Provided ongoing training to maintain productivity and effectiveness of staff.
  • Determined staffing requirements, interviewing, hiring and training new employees.

Skills

  • Food safety compliance
  • Operational efficiency
  • Sanitation standards
  • Employee scheduling
  • Kitchen operations management
  • Staff motivation
  • Performance evaluations
  • Customer service
  • Food safety management
  • Cost controls
  • Health inspections
  • Employee coaching
  • Waste reduction
  • Healthcare regulations

Timeline

Director of Food and Nutrition

Cura Hospitality
08.2024 - Current

Support Services Manager

Garden Park Medical Center
02.2012 - 08.2023

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CINDY SPIERS