Cindy Strange
Little Rock,AR
Summary
Dedicated Commercial Sales Coordinator with 27+ years of experience in a fast-paced environment. Highly organized and adept at managing multiple projects simultaneously. Known for delivering exceptional service and building strong relationships with team members and clients. Skilled in marketing, sales, customer service, and management. Proficient in problem-solving and office technology.
Overview
27
27
years of professional experience
Work History
Commercial Coordinator/Corporate Branding
RPM GROUP
Little Rock, AR
01.2016 - 09.2024
- Demonstrated outstanding leadership abilities and achieved several promotions during my tenure with the company.
- Conducted onboarding and offboarding processes for commercial sales associates.
- Trained new team members in policy/procedure and marketing/CRM platforms.
- Developed custom detailed databases for sales/lease files to maintain accuracy and meet compliance with state, local, and federal reporting requirements
- Ensured efficient file management across digital and hard copy systems
- Managed and created marketing materials, supporting the entire process from property listing to final walk-through and closing.
- Enabled optimal sales achievements by researching and providing demographics data to boost team performance.
- Developed content for presentations, RFPs, and special projects through extensive research
- Prepared contracts, renewals, collections and provided client support alongside associates.
- Instrumental in the development and implementation of visually appealing and functional company websites, working in tandem with web developers. Managed the maintenance and updates of multiple websites.
- Maintained responsibility for efficiently processing commission payouts and accurately billing associate accounts.
- Built positive relationships with vendors while negotiating beneficial agreements that facilitated cost savings.
- Collaborated with the team to meet property owners', buyers', and sellers' goals and requests for overall satisfaction of all parties.
- Assisted in managing day-to-day activities for both corporate and commercial divisions, in collaboration with President and CEO. Managed the organization & development of confidential records.
- Delivered exceptional customer service by responding promptly to inquiries, addressing needs, and resolving grievances; resulting in heightened client retention rates.
- Designed and managed LED signs in Central Arkansas.
- Aided in annual licensing renewal process for team.
- Collaborated with planning, zoning, and assessor departments to ensure precise property information.
- Handled the administrative workload of commercial sales department.
- Provided assistance as front desk support whenever required.
- Developed property and company signage for all divisions, including commercial, residential, property management and corporate while complying with city and franchise regulations.
- Responsible for development and implementation of Corporate Brand Style Guide ensuring consistent branding.
- Managed and coordinated company-wide supply and branded material procurement.
- Managed and facilitated staff and agent training sessions, luncheons, and holiday parties. Also responsible for selecting, ordering, and delivering corporate holiday gifts to over 300 agents, staff, and clients.
- Customer-focused, collaborative, and valuable team player.
- Demonstrated exceptional organizational skills with meticulous attention to detail and a high-level of accuracy.
- Demonstrated advanced proficiency in a range of widely-used software products such as Google Docs, Microsoft Outlook, Excel, Word and Powerpoint.
- Exhibited dedication and proactivity in all aspects of work.
- Served as a competent and discreet professional in managing sensitive and confidential information.
- Demonstrated exceptional customer service abilities and strong communication skills.
- Demonstrated effective communication skills via multiple mediums— email, phone, and in-person—while interacting with both clients and vendors as well as internal team members.
Corporate Relations Manager
RPM GROUP
Little Rock, AR
12.2014 - 01.2016
Property Management Liasson/Trainer
RPM GROUP
Little Rock, AR
11.2003 - 12.2014
Residential Coordinator/Marketing
RPM GROUP
Little Rock, AR
02.1998 - 11.2003
Education
University of Arkansas, Little Rock
05.1986
Skills
- Microsoft 365 encompasses Word, Excel, and PowerPoint
- Buildout Marketing & CRM Platform
- Canva, Photoshop, Google Docs, Google Earth
- Lonewolf (accounting program)
- Clear Verbal and Written Communication
- Administrative support
- Effective Relationship Building
- Certified Notary Public
- Corporate Communications
References
Available Upon Request
References
References available upon request.
Timeline
Commercial Coordinator/Corporate Branding
RPM GROUP
01.2016 - 09.2024
Corporate Relations Manager
RPM GROUP
12.2014 - 01.2016
Property Management Liasson/Trainer
RPM GROUP
11.2003 - 12.2014
Residential Coordinator/Marketing
RPM GROUP
02.1998 - 11.2003
University of Arkansas, Little Rock
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