Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cindy Strother

Huntsville,AL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

15
15
years of professional experience

Work History

Administrative Assistant Il

CeleraPro/NASA
Huntsville , AL
04.2022 - Current
  • Handling all calendar-related tasks and requests for senior engineers, make sure clients are informed and prepared for their activities Managed Concur Travel and Expenses for team of 35 staff, and ensuring compliance with company policies.
  • Maintained daily report documents, memos letters and invoices.
  • Drafted professional memos, letters and documents.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Administrative Assistant

Judson & Company
09.2021 - 04.2022
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted development and implementation of new administrative procedures.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Created and maintained databases to track and record customer data.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing.
  • Managed over 50 emails and customer calls per day.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system entered data and completed other clerical tasks.

License Clerk

Madison County Service Center
10.2019 - 09.2021
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.
  • Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.
  • Stayed up-to-date on Alabama laws and licensing requirements to complete accurate and efficient reviews.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Performed routine data entry or document management.
  • Updated operational records or licensing information using computer terminals.
  • Created documents with applicant information and verified data against database information.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Computer Technician

Madison County School System
02.2009 - 10.2016
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Linked computers to network and peripheral equipment.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Set up and maintained user accounts and client access.
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Served as backup for staff members, responding to system failure and maintenance emergencies.
  • Recovered critical information from data back ups to restore functionality.
  • Implemented internal quality standards to secure electronic records integrity.
  • Maintained office PCs, networks and mobile devices.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Monitored systems in operation and quickly troubleshot errors.
  • Performed troubleshooting and repaired peripheral devices such as printers and scanners.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Configured systems according to prescribed software and hardware frameworks.

Education

High School Diploma -

Bob Jones High School
Madison, AL
05.1986

Skills

  • Prepare Concur Travel and Expenses
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Calendar Management
  • Microsoft SharePoint
  • Scheduling
  • Purchase Orders Organization
  • Time Management
  • Meeting minutes, support and facilitation
  • Mail Management
  • Strong Problem Solver
  • Data Collection
  • Dedicated Team Player
  • Memos and letters
  • Deadline-Oriented
  • Appointment Scheduling

Timeline

Administrative Assistant Il

CeleraPro/NASA
04.2022 - Current

Administrative Assistant

Judson & Company
09.2021 - 04.2022

License Clerk

Madison County Service Center
10.2019 - 09.2021

Computer Technician

Madison County School System
02.2009 - 10.2016

High School Diploma -

Bob Jones High School

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Cindy Strother