Cindy Stueber

• processes orders that are atypical or unusual and need special attention (e.g. repicks, failure to print paperwork or labels, overage, prepacked incorrectly, custom paperwork or barcodes, oversized order) to correct before shipping to the customer. Responsible to follow-up withheld orders on a daily basis by working with the Picking Team, the Customer Service Team, the Customer Support Team and Leadership members in the PDC.
• * Answer packaging questions for team members
  * Prepackage product to be returned to stock
  * Ensure orders continue moving on the belt by ensuring the line stays clear
  * Perform exceptions tasks (e.g. ensure repick has arrived for order, print failed paperwork and/or labels, correct overages of parts picked, pre-packed incorrectly, or oversized orders; process custom barcode and custom paperwork as directed for the order; review pack comments)
  * Perform packaging tasks as needed which include:
  * Review pack lists to ensure correct parts and quantities match the order
  * Assemble the box, or for Multiple Ship Consolidation (MSC orders) use the appropriate poly bag, and package the order for shipment using appropriate packing material and any special instructions for the parts being shipped
  * Use barcoding software to create custom barcode labels and attach the labels to product packaging and outer box at the customer's request when it can't be done at a pack station
  * Identify potential quality and continuous improvement opportunities and elevate to leadership to act on
  * Able to work with members of management to get issues actioned out (i.e. explain the issues and recommend solutions)
  * Actively participate as a team member in order to meet departmental goals

• Recruiting, training and supervising staff.
• Agreeing and managing budgets.
• Creating staffing rotation.
• Planning menus.
• Ensuring compliance with licensing, hygiene and health and safety legislation.
• Promoting and marketing the business.
• Overseeing stock levels and ordering supplies.
• Handling customer enquiries and complaints.
• Taking reservations.
• Greeting and advising customers.
• Problem solving.
• Preparing and presenting staffing/sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Making improvements to the running of the business and developing the restaurant.
• Payroll

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Self-motivated, with a strong sense of personal responsibility.
• Assisted with day-to-day operations, working efficiently and productively with all team members.