Cindy Terzi
Levittown,PA
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy fast paced environments. Diligent Warehouse Associate offering 2 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Overview
2
2
years of professional experience
Work History
Waitress
Garden Of Eatin'
02.2023 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Warehouse Associate
Estée Lauder
08.2022 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Warehouse Associate
URBN
11.2021 - 02.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Retail Sales Associate
TJ Max
04.2021 - 11.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Early Childhood Education
Bucks County Community College
Bristol, PADiploma -
Harry S Truman High School
Levittown, PA06.2022
Skills
- Food Inspection
- Storage Processes
- Financial Controls
- Food and Beverage Management
- Dining Room Management
- To-Go Order Preparation
- Item Promotion
- Daily Reports
- Marketing and Sales
- Supply Restocking
- Safe Food Handling Procedures
- Accurate Money Handling
- Customer Needs Assessments
- High-Volume Dining
- Food Running
- Customer Relationships
- Table Setting Arrangements
- Attending Multiple Customers
- High-Volume Environments
- Price Memorization
- Hospitality Service Expertise
- Organizational Abilities
- Credit Card Transaction Processing
- Sales Techniques
- Dining Customer Service
- Energetic and Outgoing
- Cleanliness and Organization
- Check Payment Processing
- Cash Register Operation
- Menu Memorization
- Cash Handling
- Hospitality and Accommodation
- Stocking and Replenishing
- Sales Promotion
- Confirming Transactions
- Self-Motivated and Disciplined
- Motivated Team Player
- Organization and Categorization
- Sorting and Labeling
- Picking and Packing
- Damage Reports
- Cleaning and Organizing
- Goals and Performance
- Inspect Material
- Attention to Detail
- Exceptional Time Management Skills
- Order Picking and Processing
- Shipping and Receiving
- Enter Data
- Purchase Order Review
- Pick Products
- Clear Communication
- Strategic Selling
- Sales Expertise
- Stocking and Receiving
- Goal-Driven
- Store Opening and Closing
- Safety and Cleanliness Standards
- Policy and Procedure Adherence
- Excellent Written and Verbal Communication
- Dispute Mediation
- Customer Assistance
- Issue Refunds
- Item Ticketing and Pricing
- Product and Service Sales
- Communications Strategies
- Documentation and Recordkeeping
- Available Nights, Weekends and Holidays
- Adaptable and Flexible
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress
Garden Of Eatin'
02.2023 - 05.2023
Warehouse Associate
Estée Lauder
08.2022 - 10.2022
Warehouse Associate
URBN
11.2021 - 02.2022
Retail Sales Associate
TJ Max
04.2021 - 11.2021
Early Childhood Education
Bucks County Community College
Diploma -
Harry S Truman High School
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