Cindy Thao
1732 Plum Dr. Wausau,WI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Receptionist
Northcentral Technical College Work-Study
Wausau, Wisconsin
01.2025 - Current
- Oversaw front desk operations, greeting visitors with professionalism and courtesy.
- Coordinated appointment scheduling while maintaining organized staff calendars.
- Managed incoming calls, directing inquiries to appropriate departments promptly.
- Processed incoming and outgoing mail, ensuring timely distribution to all recipients.
- Maintained inventory of office supplies, ordering materials as necessary.
- Created a welcoming environment through effective communication and attentive service.
FedEx Driver
Diversified
Wausau, WI
07.2024 - 01.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Rewind Machine Operator
ProAmpac
Neenah, WI
08.2022 - 09.2023
- Operated rewind machines for film production at ProAmpac.
- Monitored machine settings and adjusted for optimal performance.
- Conducted quality checks on finished products to ensure compliance.
- Collaborated with team members to maintain efficient workflow.
- Trained new operators on equipment usage and safety protocols.
Rewind Machine Operator
Inland Packaging
Neenah, WI
06.2018 - 08.2022
- Monitored machine settings and adjusted for optimal performance.
- Troubleshot minor machine issues to minimize downtime.
- Operated rewind machines for film production.
- Changed blades regularly to reduce wear and tear on machinery components.
- Communicated with team members regarding progress of current jobs being processed through the rewinder.
Personal Care Assistant
Right at Home/ West Asia Care LLC
Saint Paul, MN
04.2012 - 06.2018
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Coordinated transportation for appointments, promoting independence in clients' lives.
- Maintained a clean and safe environment, adhering to health and safety standards.
- Provided ongoing compassionate patient care for each client.
Education
Medical Administrative Professional
NorthCentral Technical College
Wausau, WI12-2026
Associate of Science - Accounting
Fox Valley Technical College
Appleton, WI2020
Skills
- Time management
- Medical terminology
- Valid driver's license
- Customer service
- Safe driving practices
- Problem-solving
- Punctuality and reliability
- Compassionate caregiving
- Behavior management
- Care plan implementation
- Meal preparation
- Medication administration
- Household tasks
- Client transportation
- Organizational skills
- Telephone communication
- Data entry and inputting
- Verbal and written communication
- Client relations and support
- Scheduling and office management
- Patient care assistance
- Trello knowledge
Affiliations
- Phi Theta Kappa Honor Society
Certification
- NTC President's List for the 2025 Spring Term.
- PTK Honor Society
References
References available upon request.
Timeline
Receptionist
Northcentral Technical College Work-Study
01.2025 - Current
FedEx Driver
Diversified
07.2024 - 01.2025
Rewind Machine Operator
ProAmpac
08.2022 - 09.2023
Rewind Machine Operator
Inland Packaging
06.2018 - 08.2022
Personal Care Assistant
Right at Home/ West Asia Care LLC
04.2012 - 06.2018
Medical Administrative Professional
NorthCentral Technical College
Associate of Science - Accounting
Fox Valley Technical College
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