Cindy Tortora
Sandy Hook,CT
Summary
Proven Administrative Assistant with a track record of enhancing office operations through meticulous data entry and exceptional customer service. At Savin Dental Care, streamlined client communication and bolstered privacy measures. Expert in office administration and adept at fostering client relationships, showcasing a blend of hard and soft skills vital for dynamic business environments.
Overview
29
29
years of professional experience
Work History
Stay at Home Mom
Stay At Home Mom
01.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Primary caregiver of 3 children
- Strong organizational and time management skills
- Managing household
- Managing a busy schedule of activities,sports,etc.
- Volunteering with the classrooms and the PTA
Administrative Assistant
Savin Dental Care
01.2007 - 01.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Presenting treatment cases and going over payment plans calling insurance companies regarding patients coverage.
Administrative Assistant
Shoreline Dental Care
01.2000 - 01.2007
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Presented treatment cases to patients, went over their payment plans
- Collecting payment
- Scheduling appointments
Front End Manager
Linens 'n Things
01.1996 - 01.2007
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
High School Diploma -
West Haven High School
West Haven, CT06-1994
Skills
- Customer service
- Data entry
- Office administration
- Computer skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Dependable and responsible
- Multitasking
Timeline
Stay at Home Mom
Stay At Home Mom
01.2012 - Current
Administrative Assistant
Savin Dental Care
01.2007 - 01.2012
Administrative Assistant
Shoreline Dental Care
01.2000 - 01.2007
Front End Manager
Linens 'n Things
01.1996 - 01.2007
High School Diploma -
West Haven High School
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