Cindy Tovson
Gresham
Summary
Dynamic professional with a proven track record at Royal Bearing, excelling in shipping and receiving. Recognized for meticulous attention to detail and strong teamwork, I effectively reduced shipping errors and enhanced operational efficiency. A certified forklift driver, I am self-motivated and committed to achieving high-quality standards in every task. I have many years of customer service experience. While I have not had a customer facing role in a few years, I have missed this aspect of my professional career.
Overview
25
25
years of professional experience
Work History
Shipping and Receiving Clerk
Royal Bearing
02.2025 - 06.2025
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Assembler
AGC Heat Transfer
03.2021 - 08.2024
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Collaborated effectively with team members to meet production targets consistently.
Front Desk Agent/Backup Night Auditor
O'Haire Motor Inn
10.2016 - 08.2019
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
General Manager
Cain Petroleum
10.2011 - 09.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Certified Trainer/Keyholder
Flying J Inc.
05.2000 - 12.2008
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
Education
High School Diploma -
Harrison Central High School
Gulfport, MSSkills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Teamwork and cooperation
- Punctual and reliable
- Certified forklift driver
- Inventory management
- Stock rotation
Timeline
Shipping and Receiving Clerk
Royal Bearing
02.2025 - 06.2025
Assembler
AGC Heat Transfer
03.2021 - 08.2024
Front Desk Agent/Backup Night Auditor
O'Haire Motor Inn
10.2016 - 08.2019
General Manager
Cain Petroleum
10.2011 - 09.2016
Certified Trainer/Keyholder
Flying J Inc.
05.2000 - 12.2008
High School Diploma -
Harrison Central High School