Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cindy Tran

North Attleboro,United States

Summary

Organized and dependable junior Quantitative-Finance major at Providence College with a minor in English. Interested in an finance internship that offers challenges utilizing interpersonal, analytical, and problem-solving skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

IT HelpDesk Consultant

Providence College
02.2023 - Current
  • Assisted students, faculty, and staff with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Logged support tickets and closed when issues were resolved.
  • Used ticketing systems to manage and process support actions and requests.

Barista

Coffee Connection
08.2020 - 07.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.

Sales Associate

Tommy Hilfiger
07.2019 - 08.2020
  • Helped customers find specific products, answered questions and offered product advice.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

Bachelor of Science - Finance, General

Providence College
Providence, RI
05.2025

Skills

  • Organizational Skills
  • Sales
  • Communication
  • Customer Service
  • Technical Support
  • Mac and PC Proficiency
  • Time Management Skills
  • Analytical Skills

Certification

  • Certified in Microsoft Excel
  • Certified in Bloomberg Markets Concepts

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

IT HelpDesk Consultant

Providence College
02.2023 - Current

Barista

Coffee Connection
08.2020 - 07.2023

Sales Associate

Tommy Hilfiger
07.2019 - 08.2020

Bachelor of Science - Finance, General

Providence College

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Cindy Tran