Cindy Trentz

As an electrical assembler, I was able to do the following:

• Once properly trained and/or certified, perform specific tasks including but not limited to, soldering, hardware installation, post coating.
• Under close supervision, inspects own work performed to ensure a quality product which conforms to workmanship standards, engineering requirements and design specifications.
• Perform in accordance with productivity expectations to meet customer deadlines.
• Comply with all rules and regulations of Raytheon Technologies, including, but not limited to: Environmental Health and Safety, Ethics and Compliance, Quality, and attendance requirements.
• Participate in cost reduction plans and continuous improvement plans/events, as required.
• Participate in audits.
• Acquire applicable skill/knowledge/certifications and complete trainings as required.
• Maintain materials, equipment, and work area in a clean and orderly condition.
• Report to lead or supervisor on work progress and updates.
• Enhanced product quality through strict adherence to standard operating procedures during assembly tasks.
• Analyzed product descriptions, dimensions and clearances of parts for conformance to OEM specifications.
• Interpreted schematics, drawings and blueprints to assemble and install electrical wiring, cabling and electrical components.

• Established loyal clientele base through personalized attention given towards their needs as well as prompt responses to their queries regarding our products offered via virtual channels.
• Educated potential buyers on financing options available through our website, guiding them step-by-step towards making confident purchasing decisions based on their unique financial situations.
• Enhanced customer satisfaction by promptly responding to online inquiries and providing accurate product information.
• Increased repeat business through exceptional customer service and building strong client relationships.
• Increased repeat business through exceptional customer service calls, resolving any concerns or issues they might have encountered while browsing the website for purchasing products online.
• Responded to customer issues and resolved complaints by leveraging expert knowledge.
• Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
• Established a loyal clientele base through personalized attention given towards their needs as well as prompt responses to their queries regarding website inventory.
• Utilized excellent communication skills when interacting with customers through live chat support or phone calls, resolving any concerns or issues they might have encountered while browsing the website or purchasing products online.
• Generated new business opportunities by proactively reaching out to potential customers via email and social media platforms.
• Managed customer service inquiries and complaints for customer satisfaction.