Hard working and caring person with 20+ years experience working for individuals with intellectual and developmental disabilities. Proficient in all areas of residential care and in the management of a residential home. Experience in compliance with all state rules and regulations.
Overview
27
27
years of professional experience
Work History
Site Manager
Warren Achievement Center
10.2014 - Current
Maintained clean, safe, and well-organized patient environment.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Developed rapport to create safe and trusting environment for care.
Supervised daily activities and provided assistance to staff.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Monitored clients' overall health and well-being and noted significant changes.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Recorded status and duties completed in logbooks for management.
Entrusted to handle confidential and sensitive situations in professional matter.
Provided compassionate and patient-focused care to cultivate well-being.
Residential Home Manager
Community Concepts, Inc.
08.2006 - 06.2014
Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Assisted residents with basic hygiene and healthcare needs.
Created staff work schedules so each shift had appropriate number of employees for coverage.
Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Mentored and coached staff to improve performance and interactions with residents.
Protected clients' monies and property by tracking spending and reconciling accounts.
Provided leadership, guidance and support to staff members.
Residential Home Manager/Direct Support Professional
Community Concepts, Inc.
06.1996 - 06.2001
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Facilitated personal hygiene management, feeding and ambulation.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
High School Diploma -
Unity High School
Tolono, IL
1978
Skills
First Aid/CPR
Recruitment and Hiring
Emergency Response
Facility Oversight
Staff Evaluations
Verbal and Written Communication
Conflict Resolution
Safe Job Site Set-Up
Hardworking and Reliable
Management
Documentation
Timeline
Site Manager
Warren Achievement Center
10.2014 - Current
Residential Home Manager
Community Concepts, Inc.
08.2006 - 06.2014
Residential Home Manager/Direct Support Professional