Cindy Vang
Lincoln,AR
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
7
7
years of professional experience
Work History
HIM Technician
Northeastern Health System Tahlequah
09.2021 - Current
- Upheld HIPAA regulations and standards for protecting patient information.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Followed up with medical staff regarding missing information in patient records.
HIM Technician
Siloam Springs Regional Hospital
06.2020 - 09.2021
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Processed and tracked requests for medical records from external organizations.
- Input data into computer programs and filing systems.
- Sorted and distributed incoming and outgoing medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Patient Service Representative
Centura Health
07.2017 - 03.2020
- Filed and maintained patient records in accordance with HIPAA regulations.
- Entered patient demographic and insurance data into electronic medical record system.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified patient insurance eligibility and entered patient information into system.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
Certified Nursing Assistant
Denver Health Medical Center
03.2017 - 06.2017
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Upheld infection control and prevention policies across different patient-facing areas.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered high-quality care to [Type] patients in hospital facility.
- Facilitated personal hygiene management, feeding and ambulation.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
DeVry University
Naperville, ILBachelor of Science - Health Information Technology
DeVry University
Naperville, IL05.2026
High School Diploma -
Prairie View High School
Henderson, CO05.2016
Skills
- Electronic Health Record Applications
- Patient Health Information Access
- Charting and Clinical Documentation
- EMR Systems
- 3M Encoder
- Knowledgeable about Diseases
- Records Management
- Document Scanning
- Data Entry
- EPIC EMR
Languages
Hmong
Native or Bilingual
Timeline
HIM Technician
Northeastern Health System Tahlequah
09.2021 - Current
HIM Technician
Siloam Springs Regional Hospital
06.2020 - 09.2021
Patient Service Representative
Centura Health
07.2017 - 03.2020
Certified Nursing Assistant
Denver Health Medical Center
03.2017 - 06.2017
DeVry University
Bachelor of Science - Health Information Technology
DeVry University
High School Diploma -
Prairie View High School
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